ホテル メルキュール ルーセラーレ(Hotel Mercure Roeselare)

Would book again if in need of a hotel in that area. Good cleanliness levels and pleasant reception personnel. On the other hand, some more attention to the preparation of the room would have been appreciated: the room had a safe box that was locked therefore could not be used, and amenities like the paper handkerchiefs and both the shower gel and shampoo were empty.

Very nice hotel, a little away from the city center however still in a great location, staff friendly.

Very good for stay long time

很不錯哦，還蠻好的

酒店處於寫字樓園區，環境比較安靜，酒店開業10年左右，設施都比較新，房間也很乾凈，服務人員很熱情..

Cok iyi

Gratis kamerupgrade gekregen. Gratis parking voor de deur.

Excellent location, just off motorway Good parking Check in, superb, very fast Restaurant good, had Dover sole, they even took off the bone, very tasty Waitress, Romanian lady, very friendly and attentive, great service Now the small issues Order meal via scan, crap, no description to meals Extremely limited menu in certain areas Pay your bill before you actually see it?? I think mine was a little wrong but didn’t raise it but guts honestly pay before you see it? When you get out off elevators, darkness, hard to find your room Otherwise perfect, I’d stay here again and again but please listen to simple fixes

We have booked a suite for 2 nights. It is much more dressed up room since we have used it few years ago - shortly after its opening, it has pictures, shelves and other decorative items making it look more homely in modern scando style. It is very spacious and clean and mini fridge had complimentary drinks. Windows open, we did not use aircon. I liked that it was switched off upon arrival. Temperature was comfortable, not too warm or cold. Bathroom is superb with softest bathrobes I have ever had! They even add Rituals toiletries. Parking is free in front of the hotel but not gated. As gold member I got little handwritten card with three chocolates in the room and 2 drink vouchers which I had to chase. We chose coffee which was very well presented and large glass of wine which was good quality. When I requested late checkout by just 1 hour, they wanted to charge me extra - I had to remind them it is part of my membership privilege… What prevents me from giving it 5 stars is that they have not prepared sofa bed for our teenager- although reservation was for 3 people and I reminded them in extra requests section. When you arrive on Fri at midnight last thing you want to do is to chase it. In the middle of first night, suddenly TV has switched on by itself which woke us all up! Not sure if it was some sort of stupid alarm setup or what but they should reset settings before new guests check in! Overall I would return for quality of suite accommodation.