ロジャース ザ・レイルヤード・バイク・パーク周辺のおすすめホテル・宿

We booked for a baseball tournament the weekend of May 19th and then our team decided not to go. I called to cancel (ahead of the last day to cancel without penalties) instead of logging into our account to cancel and thought everything was taken care of. We had used points to book and never received the credit back. Granted, I didn't follow up and didn't get a cancellation number. Contacted Hilton and initially they were helpful and escalated my issue. When I didn't hear back, I contacted again. Within a couple of days they responded that they had contacted the hotel and the hotel stated we had checked in. Which we didn't, no one from our team made the trip and they should have been able to see that there were multiple cancellations. But since I failed to notate the cancellation number after the phone call to the hotel to cancel...we lost our points. As Diamond members, our history of stays should speak something to our loyalty to Hilton. We've never had this issue before, completely frustrated and disappointed with the experience.

Was forced from our home at 1:45 am May 27 2024 by a tornado that destroyed our home. Aloft was the only hotel with electricity because they had a generator. Told them what happened and they gave us a room for a special rate of $96+ taxes per night but the rate goes up in a couple of days but again, they'll try to help us out. The rate went to $160+taxes the next day. Thenon the 8th night the rate went to $180+taxes and were told we had to move out because the hotel was booked for an even higher rate than we were paying! The girl at the front desk never even attempted to help us find another room or show any sympathy for my wife or me, both traumatized senior citizens me disabled. We stayed 8 nights and they only cleaned our room 3 times. We had to track down the only 2 maid in the hotel for clean towels and TP! No one from Marriott corp. OR Aloft cared we are victims of a declared national disaster who just lost everything they owned! They didn't care they just seen a money making situation. The hotel is 10 years past needing renovation. Carpets are disgusting, broken shower. Tv didn't work had to.change rooms after 4 trips to the front desk because no one ever answered the phone. Paint in main reception area and elevators is pealing and hanging is strips. $15 for 4oz pack of cookies $4 for child size bag of chips etc. I give Marriott corp. And Aloft hotels an F- for their lack of care about the community they're profiting on and their greed and lack or leadership.

Nice beautiful place

非常に良いホテル。きれい。おいしい朝食。素晴らしいロケーション。だからなぜ3つ星?なぜ私の部屋がハウスキーピングサービスを持っていなかったのかをフロントに電話しました。私は「トレーニング中のバーチャルアシスタント」に接続されました。長い一日の後、ロボットの円形の会話に参加するのは楽しいです。最後にフロントデスクに接続しました。」と答えたところ、与えられたと思ったところ、「Embassy Suitesはリクエストをしない限り5日ごとにサービスを提供」と知らされました。その後、物語が変わり、「この不動産政策」になりました。サービス業界は現在本当の人員配置問題があると分かりました。コヴィッドに言うのはちょっと侮辱的なことです。ホテルが事前にチェックイン時に議論された場合、私は彼らのスタッフの問題を受け入れたでしょう。さらに、ホテルのウェブサイトには「無料の5マイルシャトルバン」が宣伝されています。私が尋ねたとき、私はそれがCovidのために中止されたと言われました。私はウェブサイトを修正することを提案しました、そして私はついにコーヒーとタオルをいくつか手に入れました。