ホテル プリンチペ トルロニア(Hotel Principe Torlonia)

I was attending a conference and needed a nice hotel to unwind from a stressful year, but I was booked in a basement room, it was dark and smelled fungi, the walls are dark, the curtains are dark, it was a horrible 3 days of my stay as I’m also claustrophobic, I felt closed on in underneath, the floors looked wornout , that basement room was nothing different from what one would leave home. This room was close to the house service staff room, no floor mats as on the other side and I was woken up by trolleys, and chatting from staff starting their cleaning everyday, just an overall bad choice to offer to any client. The staff I found at reception on first (Naustica) was such a sweetheart and nice and helped put me in a much better room on my last night, and the room upstairs was wonderful, clean , modern and spacious and much better curtain choice. Marco at the reception on my checkout was also such a sweetheart. Given a second chance, I would still choose this hotel, as it is in such a lovely neighborhood, the staff are friendly, the breakfast was fine, but provided I don’t get that basement room ever again, but rather the type of room I got on the final day. Overall it’s a nice quality hotel, but it can also do with a modern touch and upgrade in bathrooms and floors, one can see they are well maintained but are outdated and worn out.

It was a great location near the metro B, so I could get quick to most locations. The staff was very helpful and nice. Would definitely recommend it!

Il personale si e’ preso cura dei miei bisogni in maniera impeccabile

The hotel was nice in general. Was an ancient villa and quite modern inside. The breakfast was good and the staff very polite. The only thing that disappointed me was my room located on the floor -1. There was no light at all with a small window and the room was quite small too for the price I paid.

Experience at this hotel was mixed. We went on an 11 day trip to Rome with another couple staying at the same hotel as us. Unfortunately when we were shown to our rooms we were disappointed. Our room was rather small had twin beds not a king and there was little space for our belongings. We had to keep most of our clothes in suitcases as there were only six coat hangers provided in a very tiny wardrobe. Hanging space for dresses was inadequate and my wife's dresses hung out of the wardrobe and the door could not be shut. The hotel did replace the twin beds with a king size mattress and supplied another six coat hangers which made life a little bit easier for us. The bedside tables are probably the smallest ones I've seen in my life and you could just about fit a couple of pairs of socks in these. They were very few PowerPoints and the kettle was sat on a small dressing table but there was no mirror over it so rendered the Power Points below useless for my wife to use her hair dryer. You haven't realised the kettle wasn't plugged in and it was only by pulling all the furniture out that we were able to reconfigure things to use the kettle several days into our stay. Our friends stayed in basement room which was more spacious but the there was a significant lack of light and when they arrived it smelt really really musty in fact they complained and the holiday tour operator some send photos of the room but then rejected them because they look too dark not a surprise given that it was a basement room and they got the lights on and the place really smelt of mold we were lucky with our room because at least it had a small balcony which overlooked the neighboring Afghan embassy. The bathroom was of an accent size which is fortuitous because one of our cases was stored underneath the sink unit for the whole of the duration of the holiday. The cleaners did an absolutely fantastic job and the rooms were spotless. We did however have a problem with the shower tray which wasn't draining properly however this was sorted out the same day we brought this up with reception. a special thanks to all the female staff who were fantastically helpful and welcoming and there was also a young barman who was there most evenings and he was really helpful supplying us with ice buckets corkscrews plates knives and forks so we could eat in in the garden which was a very pleasant experience. It's a real shame that the garden being so lovely was not made more use of for example the hotel could put a small cocktail bar in the garden for evenings and an evening restaurants service I'm sure will be very easy to set up in this particular hotel. Breakfast was entertaining. It was over seen by a restaurant manager who behave more like a referee telling us what we could and couldn't do. On a first day when we turned up to breakfast at 9:30 we sat on a table reserve four and he tried to kick his off but we were eventually allowed to stay because we said our friends were coming t

Bien situé à l’écart du centre ville dans un quartier calme, la réceptionniste de l’hôtel à notre arrivée à été souriante et agréable ainsi que le reste de l'équipe, notre chambre correcte du 1er étage avec un balcon appréciable, pas de restaurant mais de quoi se restaurer autour…un point noir concernant la salle des petits déjeuners trop petite, peu de tables à disposition et en plus de petites tables et si pas de place nous devons attendre quelque fois 10mn pour qu’une table se libère, étant resté 5 jours au final je comprend le comportement et le stress du personnel qui font tout ce qu’ils peuvent pour satisfaire le client à ce moment là, il est compliqué pour eux de travailler dans ces conditions malgré la bonne volonté de chacun de vouloir bien faire.

Le foto promettevano bene e siamo rimasti pienamente soddisfatti! Un bell'hotel in una ex-villa con giardino privato, in una bella zona di Roma, ricca di sontuose dimore, ambasciate, e splendidi edifici. La camera era pulitissima e luminosa, il personale affabile e professionale. Merita di essere menzionata la colazione, ottima e abbondante, dove ce n'era davvero per tutti i gusti, dal dolce al salato.

The rooms are smaller than my bedroom at home with not enough space to pack your clothes away. The breakfast server was so rude and treated guests with total disrespect so made every day start off badly. The breakfast was very plain and often no fruit juice. Not one English channel on the TV. The reception staff were friendly and helpful and the room was cleaned well every day.