スディマ レイク ロトルアは2023年に改装された施設で、ロトルアに滞在するお客様にお勧めです。当施設はロトルア空港から9kmです。クイラウ・パークやTe Pa Tu - The Gathering Place、ハチューパトゥ・ディーアール・カー・パーク・アンド・シニック・ポイントなど、周辺で多くの観光名所をお楽しみいただけます。お時間に余裕のあるお客様は、館内の様々な施設をぜひご利用ください。お車をご利用のお客様は、ロトルアの当施設提供の駐車場をご利用いただけます。このホテルは、家族連れのお客様に特に好評です。
CCurious263430542392023.07.25
I stayed in the Sudima Lake Rotorua Hotel for three nights while attending a conference. The Sudima was selected as it was the cheapest of the four listed by the conference organisers. The accommodation and buffet breakfasts were standard and wouldn’t in themselves warrant a review, either positive or negative. What did warrant a review, however, was the check-in experience. This is the reason for the level-two rating. Having stayed at a range of accommodation – from higher end to backpacker - I cannot recall anything like it, either here in New Zealand or overseas. There was one person at the reception desk and only one other guest checking-in before me. That check-in took a seemingly interminable time, but that can happen for whatever reason. My check-in appeared normal, but thereafter the experience ‘went to custard’. Assigned a room on the third floor I duly went with my bag to the room. Arriving there the magnetic door card wouldn’t open the door. I then returned to the reception desk, explained the situation and was provided with a new set of door cards. I then proceeded back to the third floor and, yes, the door cards this time successfully opened the door. However, upon entering the room I was surprised to find evidence that someone else was using the room. Material around the room showed that this person was also a conference attendee. (Interestingly there was a half drunk bottle of whisky on a table, but alas it was a blend and not a single malt so there was no temptation to take a few swigs.) Using the room’s telephone, I called the reception number but there was no response. Anxious that the room’s inhabitant may return I returned once more to the reception desk to be provided with a new room and corresponding door cards. Another ascent to the third floor finally eventuated with valid room occupancy at the Sudima Lake Rotorua Hotel. The time lapse since first entering the hotel stretched to about 40 minutes.
The positives first: The hotel is not terrible. It was not our first choice, but we ended up booking here, as well as booking our friends we were meeting here and another couple joined us for one night and paid for a room. We alerted the manager and he put us all on the the same floor, with a lake view. The room was clean. A little tight on space, but this is not a negative. Staff were friendly. The negatives: NO HOT WATER!! We stayed for 4 nights. One person out of 6 had a hot shower, as he showered just after we arrived. That was the last hot shower. The water was progressively colder, each day. And it was the whole hotel. This was the topic of conversation with every other hotel guest we happened to meet in the lift. We complained, every day. At each stage, we were told they were... waiting for someone to turn up...the problem was fixed but because everyone kept using the water it could not warm up...the problem was not fixed, they were waiting for someone from somewhere else. I think they had no idea and I did feel sorry for the staff, but a hot shower is absolutely a basic requirement. At no stage was there a note slipped under the door to apologise and ask us to bear with them. It was incredibly frustrating. It seems petty after this to mention the bathrooms also need a bit of care and smell very mildewy, but if it were not for the hot water issue, this would have been my main complaint. The last thing to mention, it rained the whole time we were there and the Ibis has no lounge area. We ended up sitting in one of the rooms, as a group, having a natter, like high schoolers. This is more of a Rotorua problem, though, as Rotorua seemed to shut down early and there was no where to just chat, in the evenings. Ibis Rotorua is not somewhere we will stay again.
We stayed here as a walk in guest for 2 nights. The room was ground floor it was convenient and the bed was comfortable, the shower wasn’t good because had to shower in the bath and the shower head it couldn’t adjustable and the kitchen tap it was loose. Overall, it was a great stayed just need improvement a little bit.
Great service, modern clean rooms and bathroom. Shower has good pressure and is roomy. Shampoo and shower gel supplied. Room was well ventilated and has climate control. Beds were very comfortable. Not too hard or soft. Very quiet during our stay. We had dinner too. Delicious Black peper corn steak or sweet and sour pork highly recommended. Decent pricing too. Massage chairs and bar available. Highly recommended!
I was pleasantly surprised by this place. In all fairness I expected a “motel” but this place far outstripped your average motel experience. The room was well sized and so was the bathroom. It had a nice little kitchen area with microwave and electric stove. It was in a nice part of town close to everything. Above all it was very neat and clean. Will definitely stay again on my next visit.
ゲゲストThe place was nice, but not as exceptional as we expected by others reviews. Things are a little worn in the room we were in. In the morning my wife went to use the spa/hot tub and after filling it with water she turned it on and it spewed out extremely dirty water. Manager said it was because the hotel was old. I disagree. - it simply needed a better cleaning. Use bleach and fill, run and refill the hot tub until it comes out clean. It’s not rocket science. They don’t offer any kind of refund but they did offer us a couple of candy bars and an apology.
ゲゲストWe just had an amazing 5 day stay! We had a family group of 8 (multi-generations) and we all thoroughly enjoyed it. The cabins were perfect, with comfy beds, nice linen, small kitchen with all the essentials, and a bathroom. The communal areas were lovely and clean and well equipped. Nice communal lounge with a fire place. The big pool was heated and the thermal hot pools were awesome! Kids had fun on the trikes and the bouncing pillow. The staff were very helpful, the housekeeping staff were fantastic. Thanks Tasman Bay!
ゲゲストThe kitchen was impressive (huge, clean, well equipped), the room was warm (there's a heater) and the shared bathroom and toilets were clean, though the sinks are a bit small but still usable.
The curtains are a bit see-through, it won't be making the room completely dark (+ light from the corridor through the door) but it isn't too bad. If you're sensitive to noises, we could hear a bit of traffic in the evening but not so much at night. Since we're in june, the traffic ain't much and the neighborhood was overall really calm.
We camped in a powered lot. The campsite was really easy to find and only 5/10 min drive from the centre of Rotorua. Everything was clean and there were plenty of toilets/showers and other facilities. They also have pools including some hot pools which is a lovely addition. We had a great time camping here and would definitely come back again!
Disgusting. I am not a fuss pot and nor do I stay in 5* hotels, however, I did not want to touch a thing in this “hotel” Beds were grim, shower and bathroom was falling apart and disgusting, literally all I am going to say is just do not stay here. I’m sure the lady was very friendly, but unless you want to relax in what’s worse than a prison cell just don’t book this place. It has kitchen facilities but you would t want to risk it! We got back soaked after a hard day mountain biking. My heart sank when I saw what we had to shower, eat and relax in. It spoilt the weekend!