The positives first: The hotel is not terrible. It was not our first choice, but we ended up booking here, as well as booking our friends we were meeting here and another couple joined us for one night and paid for a room. We alerted the manager and he put us all on the the same floor, with a lake view. The room was clean. A little tight on space, but this is not a negative. Staff were friendly. The negatives: NO HOT WATER!! We stayed for 4 nights. One person out of 6 had a hot shower, as he showered just after we arrived. That was the last hot shower. The water was progressively colder, each day. And it was the whole hotel. This was the topic of conversation with every other hotel guest we happened to meet in the lift. We complained, every day. At each stage, we were told they were... waiting for someone to turn up...the problem was fixed but because everyone kept using the water it could not warm up...the problem was not fixed, they were waiting for someone from somewhere else. I think they had no idea and I did feel sorry for the staff, but a hot shower is absolutely a basic requirement. At no stage was there a note slipped under the door to apologise and ask us to bear with them. It was incredibly frustrating. It seems petty after this to mention the bathrooms also need a bit of care and smell very mildewy, but if it were not for the hot water issue, this would have been my main complaint. The last thing to mention, it rained the whole time we were there and the Ibis has no lounge area. We ended up sitting in one of the rooms, as a group, having a natter, like high schoolers. This is more of a Rotorua problem, though, as Rotorua seemed to shut down early and there was no where to just chat, in the evenings. Ibis Rotorua is not somewhere we will stay again.
慌しい一日の終わりには、スディマ レイク ロトルアでおくつろぎください。スディマ レイク ロトルアは、ビジネスでもレジャーでも、ロトルアでの快適な滞在をご提供いたします。当施設はロトルア空港から車で9kmと、便利な立地です。付近のエリアには、クイラウ・パークやRotorua isite Visitor Information Centre、Te Pa Tu - The Gathering Placeなどの多くの観光名所があり、充実した時間をお過ごしいただけます。長い一日の終わりには、館内施設でくつろぐのもお勧めです。ロトルアの当施設には、駐車場が併設されており、非常に便利です。
CCurious263430542392023.07.25
I stayed in the Sudima Lake Rotorua Hotel for three nights while attending a conference. The Sudima was selected as it was the cheapest of the four listed by the conference organisers. The accommodation and buffet breakfasts were standard and wouldn’t in themselves warrant a review, either positive or negative. What did warrant a review, however, was the check-in experience. This is the reason for the level-two rating. Having stayed at a range of accommodation – from higher end to backpacker - I cannot recall anything like it, either here in New Zealand or overseas. There was one person at the reception desk and only one other guest checking-in before me. That check-in took a seemingly interminable time, but that can happen for whatever reason. My check-in appeared normal, but thereafter the experience ‘went to custard’. Assigned a room on the third floor I duly went with my bag to the room. Arriving there the magnetic door card wouldn’t open the door. I then returned to the reception desk, explained the situation and was provided with a new set of door cards. I then proceeded back to the third floor and, yes, the door cards this time successfully opened the door. However, upon entering the room I was surprised to find evidence that someone else was using the room. Material around the room showed that this person was also a conference attendee. (Interestingly there was a half drunk bottle of whisky on a table, but alas it was a blend and not a single malt so there was no temptation to take a few swigs.) Using the room’s telephone, I called the reception number but there was no response. Anxious that the room’s inhabitant may return I returned once more to the reception desk to be provided with a new room and corresponding door cards. Another ascent to the third floor finally eventuated with valid room occupancy at the Sudima Lake Rotorua Hotel. The time lapse since first entering the hotel stretched to about 40 minutes.
旅先の様々な魅力を発見したいお客様に、プリンスズ ゲート ホテルは最適です。プリンスズ ゲート ホテルは、ビジネスでもレジャーでも、ロトルアでの快適な滞在をご提供いたします。当施設はロトルア空港まで9kmと、移動に便利です。付近のエリアは、Lakeland Queen CruisesやTe Pa Tu - The Gathering Place、Volcanic Airなど、観光名所が豊富なことで有名です。館内の様々な施設で、有意義にお過ごしいただけます。ロトルアの当施設には、駐車場が併設されています。
慌しい一日の終わりには、ロトルア ダウンタウン バックパッカーズでおくつろぎください。ロトルア ダウンタウン バックパッカーズは、ロトルアでも指折りの素晴らしい宿泊施設の内の一つです。当施設からロトルア空港まで9kmです。Te Pa Tu - The Gathering Placeやクイラウ・パーク、ガバメント・ガーデンズなど、周辺で多くの観光名所をお楽しみいただけます。お時間に余裕のあるお客様は、館内の様々な施設をぜひご利用ください。お車をご利用のお客様は、ロトルアの当施設提供の駐車場をご利用いただけます。