ラッセル ホテル(Russell Hotel)

Central town centre location in Tunbridge Wells, useful to have the free car park (unlike most hotels nearby). Budget conscious, but it’s clean and comfortable. It might be a bit dated but some might call that ‘retro charm’.

On arrival at the Russell hotel was a bit sceptical.. The building is a bit dated but l pleasantly surprised. Warm welcome by the owner. Our room was ground floor disability room prefect for me as l can't manage steps. The room was very clean, very comfortable beds with crisp white sheets. 3 pillows on each bed , white towels and soap and shower gel. Plenty of tea and coffee, the kettle was also clean. Smart TV hairdryer everything we needed for a comfortable day. We couldn't get a Uber soon sorted by the owner. For to mention on site bar for drink too. The breakfast plentyful tea coffee toasts real butter and Jams. Full English the sausage was very tasteful. We didn't wait long for breakfast either. I would definitely recommend staying there. We will return if we are in the area again. Many thanks to all the staff very pleasant and helpful.

Lovely clean friendly hotel in a great location The staff are very friendly and accommodating , the rooms warm and clean and very comfy beds, shower a little small but powerful ! The breakfast was very tasty ! Also has a car park which was a bonus !

It was good for a quick night away. Room dated, you can hear the neighbouring rooms. Tiny tv. Loo felt unsafe to sit on. The bed had a plastic feel sheet under the bedsheet which was noisy and strange. Issues, but ok.

The staff were friendly and the breakfast was cooked to order and presented quickly. We had booked a twin room and was given a room with three singles. The room was very spacious but very tired and tatty. The corner of the floor in front of the shower had a puddle of slimey water.The mattress protector on the bed i used was a little stained and one of the chairs was wobbly and the vinyl was torn. the Russell hotel is a lovely building and so much potential. A little inves**ent and i would be happy to return.

Very friendly staff. Needs a bit of modernisation but served me well for a night out in town. Free parking and included breakfast was useful.

This is the second time we have stayed at the Russell Hotel and once again found the staff most pleasant and extremely helpful. Our room, bed linen & towels were spotlessly clean and the inclusive breakfasts were delicious. Being so close to town, it is convenient if you wish to see a show at The Assembly Hall Theatre, browse the shops, meet friends or just explore Tunbridge Wells in general. Would have no hesitation in returning, should we visit this historic town in the future.

I have shared before and I am happy to confirm my previous post. The Russell hotel is a friendly and welcoming hotel. The staff are amazing and go out of their way to accommodate guests. I travel a lot around the South of England and will give 5 stars to this venue for comfort and value for money. Wish my stays could be longer.

Pleasant stay. Room: Quiet, clean, and well-appointed. Towels and bed linen: Clean and maintained. Shower: Even though the room was right at the top of the building, had plenty of hot water and sufficient pressure. Wireless internet: Fast and unfiltered. Fixtures, fittings, furniture, etc.: Clean and in good repair. Bed: Comfortable. Parking: straightforward. Staff: pleasant and helpful. Breakfast: fresh and of good quality (though the guy serving it seemed pretty busy). Check-in and check-out: easy and didn't require waiting around.