ルーパンデヒ郡 Sainamaina 08 Bansgadhi,Lumbini周辺のおすすめホテル・宿

旅全体で最も快適なホテル。禅の雰囲気のある美しい中庭スタイルのホテル、ハードウェアは少し古いですが、使い心地は良く、ネットワークは安定しており、エアコンは素晴らしいです。レストランは良いです、各国のパッケージがあります、Xiaogui、日本のパッケージは良いです、あなたはそれを試すことができます。ホテルの生態環境もとても良く、鶴がよく訪れます。スタッフはとてもフレンドリーで、ある朝4時にホタルを探して部屋を出て、警備員が私についてきて懐中電灯を手伝ってくれました。

We checked into Lumbini Palace Resort on November 24, 2023, for a two-night stay. Our experience was flawless; there were no service issues, and we thoroughly enjoyed our time there. However, upon checking out, I realized I had carelessly left behind a very important item in the room. The day after our departure, I contacted the hotel to inquire about my belongings. They assured me they had found them and would promptly send them back to me. Initially relieved, I awaited their response eagerly. However, as days passed, I received no updates despite my repeated requests for them to send my belongings via courier, with me covering the costs. Unfortunately, the hotel failed to respond to my requests, leaving me to make weekly follow-up calls. After more than three months of waiting, I was informed that my belongings had been lost. The excuses provided, such as changes in management or staff not being on duty, seemed unprofessional and lacked accountability. Losing items of great religious significance has been distressing, and the lack of genuine concern from the hotel only exacerbated the situation. Additionally, the absence of any communication from the new manager further highlighted the hotel's disregard for customer care. As someone involved in the travel industry, I had considered recommending Lumbini Palace Resort to my clients. However, based on my experience, I have decided against it. It's clear that the resort's staff need better training and a deeper understanding of their responsibilities in the hospitality industry. This incident serves as a reminder that exemplary customer service is essential for sustaining success in this field...

I have been staying in this property for a few nights on several occasions and I must say this property is getting better with every visit . As i was traveling with my family I was given an upgrade to a suite and even a complimentary breakfast for a third person that was even more appreciated. In short this hotel is a wonderful option in butwql or bhairqhwa area