トリヴェルス ウォーターホール カントリー ホテル - ガトウィックの口コミ・レビュー・評判

ホテルからの返信: Thank you for your review! We’re glad you enjoyed the surroundings and found the bed comfortable. We apologize for the inconvenience with the internet and key card issue, and we appreciate your patience as our staff worked to resolve it. We’ll work on improving our service to ensure a smoother experience in the future. Thanks again for staying with us!

ホテルからの返信: Thank you for your detailed review. We’re glad you found our location convenient for the airport and appreciated the value for the price. However, we're sorry to hear about the issues you faced with the heating and kettle. Your feedback helps us improve, and we’ll address these concerns right away. We hope you felt better after your rest, and we appreciate your understanding.

ホテルからの返信: Thank you for your feedback! We're glad to hear you enjoyed the view and found the bed comfortable. We apologize for the mould in the shower and will address it immediately. It's great to know our staff made you feel welcome. We hope to see you again soon!