We stayed at this hotel for our Anniversary and my wife's birthday. When we entered the compound we felt the warmth and welcoming atmosphere. The staff was extremely curteous, the food was delectable and filling, the room was clean and comfortable. We even had the opportunity to have brunch at the 360° restaurant which was a breath taking experience. We will certainly recommend the Raddisons Hotel and we will be coming back. We will like to say a special thanks to Natasha, Maurisa (manager), Karisa, Antonia, Camile, Anna, Kevin at the bar and Omattie Supervisor. Thank you all for making our Special weekend a memorable one.
First time staying in Trinidad and choosing to stay at Kapok was the best decision I made. From my initial correspondence/ questions about the hotel, getting to/from, arranging picks up, cost etc. were professionally handled by Margaret- Ann. On arriving, from the Security guard to the Front Desk Agents (Kimberly especially), Food + Beverage Team, Housekeeping, were all very courtesy and willing to help. Wish I had collected everyone's name, but this would be too long of a review. I enjoyed the view from the Tiki Restuarant, also the complimentary breakfast. For picky eaters, there was something for everyone. Also, what I enjoyed about the breakfast, was its taste, presentation, and it was changed daily. The room which I was checked into, was very clean, neat, comfortable, provided all the basic amenity for a quick visit. Everything worked as should. I ate all meals at the Hotel, the food was great, I felt safe, welcomed, and the Hotel was in great condition for the Rate I paid. No complaints EXCEPT that I didn't stay longer. It's my intention to return and stay here with my family. Thanks to the entire team of Kapok for making this stay a great one. Keep up the amazing work.