ホテル フランシス(Hotel Francis)

This place is nasty,everything in the room is broken. My wife had to clean the room for us just to stay in it. I wouldnt recommend this place to anyone

Hotel Francis is a work in progress. It is a sprawling two-floored structure that harkens back to 1960's era of fine motor hotels. New management has an arduous task ahead of it. Many features need to be updated but the staff works hard to correct issues or move you to a better spot if an isdue can't be remedied quickly. We would stay here again in a heartbeat because other aspects are wonderful. There is virtually no highway noise. The driveway is crumbling but the surrounding live oaks have been trimmed effectively and tastefully. The lake is a lovely backdrop for an afternoon stroll. I loved the "Southern Supper" of chicken & dumplings. It's only available Mon-Thurs but it was great. Hotel Francis is veteran friendly, aiming special deals toward vets.

The bath dripped water unceasingly. No working television. We had to leave it was so outdated and unkept.bathroom fixtures had rusted. We are asking for a refund .

It is a very old Hotel. We went to a night wedding and came back into a very cold room. The unit had quit and we had to change rooms. The new room was warm when we went to bed but the heater had shut down by morning. The room was very clean but that is about all I can say for it.

The staff were friendly but the motel is fatigued. The breakfast was good the first morning but declined every day after that. Curious that the St. Francisville police were present each evening. Would I stay here again, probably as the price is good and the folks are nice. But I'd at least know more about what I was gettting ahead of time. I wouldn't shy away from it but don't expect a squeeky clean place.

I've stayed at this property several times and plan to stay there again. The staff is always friendly, the hotel is always clean. The only problem that I had is that there is a sign, both on the registration desk and in the room, that says if you want the room serviced just let them know before noon. I told the front desk around 8:00 AM that we anted our room serviced and that request was comepletely ignored.

Toilet overflowed and we had to clean it up. Didn’t replace new bath towels or empty trash cans while staying 2 nights! In a brighter note- breakfast was delicious!

The hotel was dirty upon arrival. Their were dead bugs and dirt all over the carpet, the beds where dirty with hair in them, and the mini fridge had mold in it. We brought up our grievance with the front desk worker, he apologized, and he was able to provide another room. Unfortunately, it was more of the same. Dirty beds full of hair and dead bugs, a used bathroom with clothing behind the door, and a lamp with mildew on the shade. We decided to leave due the inhospitable conditions. We were told that by the front desk staff that a refunded couldn’t be given at the time because it was “up to management.” I would not recommend anyone to stay in this hotel anytime soon due to their lack of cleanliness. The staff we worked with were friendly and considerate. Unfortunately, friendliness doesn’t make up for unsanitary room conditions.

The property needs to have the parking lot fixed, lighting is bad.Roaches!!! But on a positive note the front desk was very friendly, and there was plenty of hot water!