Fairbanks Inn

Homeless Vermonters are staying at this property. Everyone was quiet and polite and the staff was excellent. The room was clean but needed renovation.

Staff was rude. When we asked them if we can change the room because there was a broken security lock at the door, the man at the counter (I think he is owner or manager) said “do you think where you come from is safer?”. That made me feel very angry. Breakfast is very limited and no utensils prepared.

Found what turned out to be baby roaches that had hatched in the box of tissues in the room. This happened in the morning as we were getting ready to leave otherwise we would not have stayed. Showed the tissues with egg sack and pictures to staff, but never heard anything back from management.

The bedsprings is covered in a sheet that was practically black/dark grey- hasnt been washed. The bathroom fan fixture has no lens posing a safety risk. The toilet barely flushed-likely the vent is obstructed, you shower and the drain backs up. The barely English speaking desk attendant (likeable) situated me furthest from my ADA parking. Would I stay here again? Nope- no way

This hotel was exactly what I expected, no frills but did the job. The room was clean, beds were comfortable and it was nice to have a balcony overlooking the back where you could hear the river in the distance. There was a nice gas station right next door if you needed to stock up on essentials.

Room was clean and location was convenient. Couldn’t get the internet to work before we left and breakfast was just starch, and was mostly empty when we went down halfway through. Staff were all friendly though and refilled as best they could after a few minutes

The counter person was very unprofessional. On two different occasions he was rude and discourteous. He used profanity and gave a terrible first impression.

After a long warm day on the road we just wanted to get to our room and cool down and relax. We didn't get that warm welcoming feeling when walking into the room though. The hotel is very tired and needs some serious updating. No A/C in any of the rooms or so we were told. (They did provide a fan though.) The bath tub and shower curtain had mold stains, the sliding glass door wouldn't lock. We even found the previous guests dirty underwear under the curtains. :( We stayed the night there, and slept ok because we were exhausted, but I can't say that I would recommend this hotel to anyone until it does some renovations.

Our 3nd stay here over a 3 week period. We had to carry our luggage of which we travel with a lot) a short distance from the car to our front ground floor room. We requested a ground floor and we were provided with one. It took a while to check-in since the desk attendant was pre-occupied during the 3 pm check-in. The room has a wonderful balcony to oversee the back, but no deck chairs to sit on. Breakfast was worse then the last time. Just bread/bagels, butter, and grape jam. No cream cheese or a variety of jams. They also offer waffles and some fruit. This Inn could off a bit more variety.