ハンプトン イン & スイーツ セントルイス- エドワーズビル(Hampton Inn & Suites St. Louis-Edwardsville)

We stayed at three different properties in 3 days on this trip. This was the newest and most luxurious of the three. The check in was slow because of computer problems. The breakfast was good.

My 5 year old is having surgery in the area, so to make the trip a little more enjoyable I booked this hotel so he could swim the night before. When we checked in we were told the pool was down for maintenance. I would have booked somewhere else had I known this in advance.

The hotel was clean, comfortable, and had all the necessary ammenities for a busy family of four. There was a temperature issue with the pool/hot tub and a shortage of pool towels, but it was a holiday weekend so it was easily overlooked. Highly recommended for business or family travelers.

First room I received was dirty and then I was directed to new room. Got to understand what rooms are ready for customers

I enjoyed the breakfast and the beds were comfortable. But the phone didn’t work in the room we couldn’t figure out how to get the heat to work. And the hot tub was barely even lukewarm.

The exterior of the facility is pleasant however, the interior is unsightly ( marks on the wall, old discarded funiture in the hallway, scratches on the walls, broken shower bar in the bathroom, missing shower handles to properly close the shower doors, old bath towels, sink basin creaked and the decor is outdated. Basically, the interior of the hotel is aged and lacks considerartion for its guests attempting get a good nights rest. Never, in my life in booking a Hotel Room through *******, have been awaken by plethora of unidentified power tools. Sounded like drills, jigsaw, hammer .. Damn! Regards

The room smelled like bug spray, sheets dirty, missing sheets, bugs in pull out, and bathroom door broken. I stay at Hamptons all over the country and this one was horrible. Staff was friendly and helpful.

We've stayed here before and felt it was great and very comfortable. This time, while comfortable, the room seemed very old and dated. I'm not sure if they are renovating, and we just got an old room. Otherwise, the staff was very friendly.

The hotel was nice but they had remodeling going on and we were placed 2 rooms from the current rooms being worked on. Our room mustbhave been completed just before we got the because ot seemed like they were nit finished. There was no trash cans in the room, phone did not work. The placements pf the outlets were funky. There was no alarm clock in the room. The bathroom was not completed and the water pressure in the toilet was horrible. Had to flush 3 to 4 time to work properly. Staff was friendly but seemed disorganized at times.