メルキュール カーディフ ホーランド ハウス ホテル & スパ(Mercure Cardiff Holland House Hotel & Spa)

We had an amazing experience here. We got our rooms upgraded for free and the room was too good with the view. Loved spending time at the pool and sauna. Surely recommended

Great location, great hotel but a few issues with housekeeping and some misinformation. Such a shame as otherwise our stay would have been 5 stars!

Installtions are dated. The first room they gave us didn’t have air conditioning, they changed it for another one with a disabled toilet that wasn’t very easy to use, one of the bathroom lights was hanging loose from the ceiling. Staff were helpful

The room is spacious and cleanliness. The receptionist is helpful

It was okay, steam room wasn’t working but the room was nice.

Rooms could do with a revamp, the bathroom is ok but the shower could do with a bit of power to it. The air conditioning wasn't working (by the sound of all the complaints I was hearing in reception it was most of the rooms) at least I had a fan but it kept turning off so the room would heat up pretty quickly. Room was close to the lifts and you can certainly here them. didn't get much sleep with the heat and the lifts. There is a fridge in the room, there is nothing in there except a build up of ice and could have done with a clean. There is tea and coffee but no complimentary biscuits unlike other hotels. The bar closed at 11pm even though they said it was midnight so if you want to have a nightcap before bed etc .. dream on, the staff were not that helpful. Had dinner there it was ok and breakfast was ok and the staff were nice at breakfast. Definitely won't stay here again there are better hotels in Cardiff in this price range.

Spacious. Deep colour fixtures plus not bright lighting makes the room very dark (I prefer bright environment). Some light bulbs are not functioning. The telephone system is out of order. No pen no paper. The food in the restaurant is OK.

It was a nice stay. The front desk staff was very helpful and friendly. The parking space was full but he helped us find a parking space. Would definitely stay with them again.

Lovely hotel. Spa and pool area beautiful. Rooms were spacious and clean (albeit a little dated but still very nice) Only 1 lift working which is not ideal for such a big hotel but overall lovely stay. Would stay again.