ダブルツリー バイ ヒルトン ホテル セント ポール ダウンタウン(DoubleTree by Hilton St Paul Downtown)

While some of the staff were helpful, a lot were not and were not very accommodating to our requests for blankets and extra towels. The room was freezing and the windows had ice on the inside, mold on the ceiling by the windows. Just not a five star hotel stay for the price we paid.

We stayed on New Year's Eve and even though the hotel was quite busy, we had speedy trips on the elevator to our room on the 16th floor. This hotel is a little older, so the bathroom was a not modern, but it certainly worked just fine. Plan to bring along a charging brick, as there are not USB charging ports in the room.

Although the service is wonderful (loved the cookies we got when we checked in) we weren't impressed with the condition of our room. The fixtures were very dinged up, especially in the bathroom. We hope they have time for a little refurbishing soon.

Rooms are quite dated and seemed to not meet the normal Hilton standard on cleanliness. Staff were friendly but not super helpful in understanding whats available at the hotel and how parking works. This hotel is very noisy with multiple sirens throughout the night and parties going on in other rooms until 4am.

Was not over the moon about our visit I don’t think the thermostat worked in our room so we just cooked all night the front desk people were very nice but never told us where the pool or where breakfast was at check in the first batch of cookies they gave us were hard but the extras we got after that we’re fine (that’s my favorite part of staying at double tree) and we bumped in the cleaning staff and he was so polite and sweet. Didn’t realize we had to pay for breakfast until we got there basic breakfast but $16 ouch the wait staff were very nice though and eager to please

The facility is nice enough, but the parking valets were not welcoming when I parked to get my in-laws from out of state checked in. Also, one of the clerks at the front desk was certainly a repeated sour-puss.

It is rundown and in an unsafe area. Our room never got warm, how water took a very long time to heat up. Patches in shower, poorly done. Same around toilet. Carpet is old throughout. Crack in wall, let sound through.

Property is old, in fairly rough condition. Thermostat did not work. Was saying it was set to 75, but the fact we had to add our jackets in top of us for added warmth determined that was not correct. Bathroom was clean but again worn... Older... Price reflected and staff were great so all in all.. It was acceptable.

It was great that it was so close to the Xcel Center. The room was a little underwhelming in terms of cleanliness (dirty headboards, dusty electronics, musty-smelling towels), but the staff was incredibly friendly and knowledgeable upon check-in and check-out and made up for it. Would stay here again.