ホリデイ イン エクスプレス セント シモンズ アイランド IHG ホテル(Holiday Inn Express Saint Simons Island)

I don't usually do reviews and certainly am not one to express my dissatisfaction but unfortunately, this was the worst Holiday Inn Express (or any hotel, for that matter) that I've stayed in. It was in desperate need of TLC...run down, dirty and overall general need of help.

The staff was friendly and helpful. Room was clean but in need of updating. Breakfast excellent.

My room was clean but it had a stale odor. The air conditioner was on when we arrived in the room. (maybe for the odor not sure.) The toilet later had pressure problems when you tried to flush it and the coffee machine did not work.

The room reeked of urine and ammonia. We rented it for a wedding weekend. We ended up staying 4.5 hours in total and drove home because the stench was so awful.

When we first checked in, we was given a room that had mold on the ceiling and the towels were wet. The bed was wet. The couch was wet and you could see dirt on the couch. We asked for a room change that night, and no rooms were available so we were forced to stay in that room when we turned on the AC it smelled like mold clearly had been a flooded room however, they still thought it was a good choice to Give me that room and it was not. We went into the second room the next day after I requested and no one seem to know that I needed a new room even though I reported that soon as we checked in on the night that we checked in I would not pay $100 a night for this room , it is a outdated old and it does have an odor and there’s some cosmetic issues that need to be looked at and are noted when you go in and clean the room so hopefully they will update the facility. I feel like I should’ve paid $250 total to stay here for the three nights. I stayed yet I paid 450 which is so much more Than how much it should be there. It is not a three or four star. I am not happy. I wish I could get a refund.

The room reeked of mildew. The carpet was wet and dirty. This place should have been condemned.

Manager was kind but person at desk was going through the motions. We asked for a pillow which we got, but when our toilet was stopped up , we got a plunger. No maintence person I guess. Beautiful location and delicious breakfast. Be ready with your own plugs. None by the beds.

Room had some rusty hardware and room was not especially clean when I arrived. Room was also very humid as though the A/C had been turned off.Staff was kind and helpful.

This Holiday Inn is very old. Sprinkler in ceiling rusted, lamp rusted, other fixtures. However, the shower was the worst we have ever encountered. Old, rusted in places, mold, mildew, lukewarm hot water. No bar soap. Dispensers on wall. Very slick where you had to step to get tp it. Needs total replacement! Breakfast average but sausage almost raw.