アルトシュタットホテル カーセラーブロイ(Altstadthotel Kasererbräu)

櫃檯的男生不是很友善，基本服務客人的態度真的要加強！前台人員也不太會處理停車場的問題. 其他房間空間環境尚可.下次是不會在入住了！

Wonder hotel in a perfect location for those wanting to walk to all the sites in Salzburg. Had a great view of the Castle from our room, friendly staff, and amazing breakfast. Highly recommended this hotel!

I was travelling on my own and felt safe, great shopping sightseeing and eating places nearby.

Great staff and loved the historical hotel. A little tight in the room but clean and comfy. Great location. While there's not a bar in the hotel, you can get beer and wine in the lobby. Attached Italian restaurant was very good.

The front desk was friendly and helpful. Hotel has a built in theater, perfect for a rainy day evening. Location is great, a short walk to everything! Breakfast is included in out stay and food choices are decent. However, the waitress was so rude to me, an Asian, she didn’t greet me but picked me among 8-10 persons at the buffet tables to ask “what’s your room number “ after I’ve told her, she still looked suspicious, made me feel uncomfortable. When I sat down to eat, she came straight to me again, asking me my room number. When she passed other tables around us, she was nice greeting everyone “good morning “ or asking if they needed anything. Guess what, 2nd morning, she was after me again, with the look that I might sneaked in to ear breakfast for free, “what’s your room number”!!! Same behaviors to others- everyone else is non-Asian thus no need to check their room numbers but me! I’m very disappointed! What’s the heck?

Location is amazing, check-in staff & restaurant staff are super friendly, rooms are outdated (but it's an old hotel with a lot of history & culture), cleanliness of rooms need more improvement (floors dusty at corners, toilet seats soiled/stained underneath, toilet amenities not replenished), but nothing that they cannot fix if asked. We were happy with our stay and would return. Thanks

Location was awesome and staff was great. The bollards to enter were tricky but not the hotels fault.

Fantastic location. All the main sites are super close. If you use their parking stop at the hotel first. The parking location is very hard to find and if you pass the hotel you can't get back because it's on a one-way street and in a locked off area. Had one of the suites and it had a ton of room. Wi-fi connection is so bad it's useless. Don't recommend staying here if you plan to work from the hotel.

Fabulous property with exceptional customer service. We stayed 2 nights in a superior double room. The breakfast was included and it was delicious. I researched quite a few hotels and so glad we booked this one