サンアントニオのフェアフィールド･バイ･マリオットホテル

友人がサンアントニオに飛び込んで、すぐに女の子が逃げ出し、このホテルに泊まることを選んだ。それは完全に期待を超えました！チェックイン時にアップグレードされ、チタンエリートメンバーとして認められ、数分後にフロントデスクがチェックインして部屋が満足のいくものであることを確認しました。非常にプロフェッショナルで効率的なフロントデスクサービス。部屋はきれいで、プールと大きなバスルームが見えました。ベッドの隣には、夜に街の騒音が大きくなりすぎないように、2セットの耳栓がありました。これはいい感じだとわかりました。このホテルは素晴らしい場所にあり、間違いなくここに再び滞在します。

We stayed here to be tourist downtown. Location is great and one of the only hotels downtown that will provide parking. Staff was nice, whoever checked me in was 10/10. We had an AC issue with the room and was able to get a room move easily. During breakfast however, one of the housekeepers went up to us and noticed we were using tongs instead of the spoon to scoop the eggs. Instead of politely pointing it out, the lady with short dyed blonde hair pulled the tongs out of my hands ands rudely said ‘can’t you see there’s a spoon’ and continued to give rude looks with her other housekeeper friend to me. Made breakfast less enjoyable. Because of this experience I leave a 4 because staff service and politeness should be number one on hospitality.

We stayed Monday-Friday so my husband could work and had his company Christmas party. Everything was good until day of checkout. My husband had to work, got late checkout approved from front desk, gentlemen said he put a note on the account. At 11:06 housekeeping comes to the door and I explained we had late checkout. 12:00 housekeeping manager comes to the door and very rudely says you have to get out of the room now, I explained my husband was working but would be there soon, she said you have to get out now. The elevator is broke and we are on the third floor, I can’t carry all the luggage snd I have a bad shoulder and back. I go downstairs and ask for help to which she very rudely says talk to the front desk. Luckily, my husband walks in and we go to the room. They had already shut off the key, he goes back down and the guy who approved the late checkout says hes sorry they shouldn’t have done that then he snd the other lady at the desk argue about who is right. We get our stuff and as we are walking out of the room the housekeeping manager and her worker are facing another room, I comment that I have never been treated so poorly and she whips around and says you dont talk to me like that then her worker starts in and both are basically telling me off. We are still trying to wrap our heads around what took place. Unbelievable.

This hotel is clean, nicely decorated and the staff is helpful. We stayed in a suite with 3 children. The sofa bed was comfortable for the children and the bed linens were clean and in good shape. We asked for extra pillows, and they were delivered quickly with a smile. The free breakfast was good, with hot options of eggs and sausage, as well as a nice selection of breads, cereals and beverage. The parking lot was well-lite and there were no issues. If you are going to Seaworld, this is a great place to stay.

空港に行くのが便利です。ホテルUbersは空港を行き来します。スタッフは親切です!朝食は暖かく充実しています!再びここに滞在します!

だから昨日私はこの場所についてのレビューを投稿しました。レビューでは、この場所は5つ星であるべきだと述べました。実際には、それらはそうです。私の問題は、オーバーブッキングされ、私と私の家族を収容することができなかったことです。しかし、マネージャーと話をした後、彼は問題を修正して謝罪しただけでなく、夜の部屋に私を連れて行く方法を見つけました。ハウスキーピングは謝罪し、私が彼らの意図を知っていることを確認しました。フロントのバイロンの若い男は、すごかった。バイロンは面白くて自信があり、同じ熱意と尊敬ですべてのゲストの世話をするのを見ました。彼は間違いなくこのホテルに明るい光です。ミゲル、マネージャーは非常にプロフェッショナルで丁寧でまっすぐでした。ホテルは清潔で衛生的で安全です!彼らはあなたの車と荷物が休んでいる間安全であることを保証するために一晩のセキュリティを持っています。フィットネスセンターは間違いなくパーまでで、プールもまともです......そして私は24時間オープンしていると思います!私はもともと彼らに悪いレビューを与え、私は100%間違っていました。これは5スターです。私はあなたが常に受け取る評価にも同意します。ありがとう バイロン........ありがとう ミゲル.......ハリケーンIDAの状況の後、私は本当に助けを必要とし、あなた達が届けました。私の心の底から、ありがとう!

The hotel was exceptional. A few days prior to our stay, I called and spoke with Destiny to ensure all arrangements for our visit were in place, including a special request to be on the first floor. She confirmed that everything was set up as I had asked. She also assured me that we would have hot water, despite a review I read which mentioned a lack of it, and indeed, we had plenty of hot water during our stay. I met Mark (I think that was his name), who was extremely friendly and helpful, even suggesting places to find vegan food. Delicious! I'm rating this four stars solely because the pillows were too soft, we received only three pillows instead of the four I believe should be standard, and the beds were quite firm.