The St. Anthony, a Luxury Collection Hotel, San Antonio

Slow service. Restaurant overpriced. Room has no refrig. No ice machine on the floor. Un cooperative staff

St. Anthony is an incredible hotel. Everyone was so friendly and helpful. I would highly recommend it and will stay here again my next trip to San Antonio.

We enjoyed our stay, however there were a few things that will probably keep us from booking there again. The hallway to our room smelled very bad, possibly mildew or mold. Our room was nice but I noticed the box springs had some staining on them which made me uncomfortable. We used the valet service but weren’t aware of the price until we got the bill for $50. We would have gladly parked in the $5 lot a block away had we been made aware in advance. Other than that, the staff was very pleasant and helpful and overall we enjoyed our stay.

One of the most beautiful hotels we've stayed at. Impeccably clean and within walking distance of Riverwalk and other attractions.

The state of the room seemed as if it had not been cleaned in many days. Lots of dust on side tables. The bathroom walls and floors, and the shower was heavily stained and looked as if it had not been cleaned properly ever. No hand soap, just a face wash bar soap. We had to ask for a key to the mini bar fridge and the fridge was warm when opened. Requested ice and we got a ziplock baggie of ice that was so dirty we could see the dirt as it melted. Ordered room service and half the food was stale. The bedding was just a duvet with two sheets, one above and one below it as the duvet cover, not an actual duvet cover. Tv was so old you basically can’t see anything even with all the lights in the room off. They played jazz in the hallways which is fine but the doors had no insulation around it and we could hear the jazz when trying to sleep. For a luxury hotel, it looked like the room had not been updated since the early 2000s. For the price I paid, this was a truly terrible experience. Thought I was getting a 4-star Marriott experience and got the worst motel experience ever. The best part of my stay was checking out.

I liked that the property was beautiful. The beds were comfortable. The staff was helpful. Valet and bell boys were awesome during check in and check out. I love this hotel. I love the older buildings and the elevator was so fast.

The hotel is beautiful, they are very short staffed. Our room was not ready until 6pm, they didn’t clean our room until 5pm the next day, and we couldn’t have breakfast at the empty restaurant because there was no one to clean the tables. Staff is friendly and tries but everything is a mess and chaotic.

St Anthony is a safe hotel and clean. Second time staying there and we regularly visit SA. I think the price is high for what you get in service and room.

Housekeeping was awful. They never replaced the towels they just took them. I ran out of TP, asked twice so I had to go to the front desk. Sometimes the didn’t took the trash out. Other than that the staff was great. Bell boys were always helpful