ソネスタ ES スイーツ サンディエゴ - ソレント メサ(Sonesta ES Suites San Diego - Sorrento Mesa)

Hotel under renovation, when it is not fully ready shouldn’t open to public, dirty and dusty, when open the door the smell of the fresh paint is very hard to live with, no hair dryer in room and you will have to get it from reception, parking costs $10 which is fine, the breakfast is not up to standard

Excellent service apartment in Chicago . Good manners to every customer

早餐一般，周邊廣場很方便！

性價比超高，家庭出遊首選

The staff was great, the room was really nice but it is all under construction. Looks like maybe the tail end of construction. My guess is when it is all done this hotel will be really nice. I am worried what the price will be at that point.

Overall I had a good stay but I wish I would know the property is under remodeling that made it a little bit uncomfortable but thank for the excellent & friendly staff they made it a bit easier. The front door of the lobby was closed and I could see the construction workers but nothing was there to tell me that the entrance to the building is temporarily on the other side so I had to load my car again and drive to where I guessed the entrance is. A small sign would be very helpful. The temporary reception relocated to the gym area where they also served the grab and go breakfast. So I was a bit disappointed I couldn’t work out. One elevator was out of order out of 2 orders and some time you had to wait for the elevator. Bottom line is that I'm sure it's a good place to stay with good dining and shopping area closed by just the construction in the property was a bit annoying.

They should have disclosed more on what does under construction mean. All they said was that it will be a bit noisy but nothing more. Well, there is much more. There is no room service, meaning when I tried to call no one would answer and I would have to go to the reception. As for the breakfast, well, in no where it says that it is a grab and go due to construction with no proper place to have breakfast. All that is not justified as it was not disclosed and the property is described different and the pictures don’t match the condition in anyway. I don’t feel like this was a good experience at all. I don’t like the fact that I feel like I was tricked into booking this deal. NOT AS DESCRIBED.

Hotel is under construction, besides that, we had ants in our room,v there's a 1 in. gap in-between the bedroom door, and last but not least we got a queen size bed instead of the king we ordered

Reserved a Queen room but when got there they said they were out of queen and offered me a double. After insisting that I had a reservation and paid in advance, I was offered a king. I found out the hotel was under major renovation after I had already reserved and paid for the room. Door handle to the room was in poor condition and was difficult to open. Shower head had major leak. Stayed there for 3 days, room was never cleaned or bed turned. Room was clean but pillows were not comfortable. Hallways and elevators were not clean but that could be because of construction. My room was across from a car wash with loud vacuum cleaners running from early in the AM till late PM. Overall was disappointed with this facility.