We specifically chose this hotel because of the indoor spa fashioned after the Roman baths. Unfortunately, it was closed, and the excuses for that were pretty lame. The front desk clerk was not really helpful. He had earlier mentioned how the owners of this property owned several others in the area. We requested he make arrangements to use the spa at another one of their hotels, and he said that was not possible, with some more lame excuses for why. Honestly, the room was nice, and the bed was comfortable. Breakfast was about what you'd expect for a nicer continental-type breakfast. There were some nice reproductions of art in the hotel. I might have rated 3 stars but for the full-of-himself clerk. But seriously, the spa being closed was a major blow. The only thing we were offered in response to our comment about the profound disappointment regarding the spa was a suggestion we check out and he'd see if we could get a refund. No, thank you.
I was surprised! This was definitely better than expected. I was there for my daughter’s soccer tournament. It did help that our friends were staying there too. Definitely get a room with a balcony. I was in the 1st floor closest to the pool facing the back side of the hotel. It was a nice view. Bed was comfy, room was clean.
I am very disappointed in our stay. This was our first staycation after getting married and we’re looking forward to a cute hotel with a bakery and quaint rooms. At around 3:30am the power went out and it got extremely hot in the room. Also, we were on the lower level underneath the lobby which means we didn’t have good windows. It just had a full fenced staircase which means it was pitch black because the sun wasn’t coming through. We had plans for the day and needed to get dressed, ready, put makeup on and do my hair to dress up and couldn’t get ready at all since outlets didn’t work and again, it was pitch black. my husband even tripped trying to move around since it was so dark. We partially booked this place for the nice bakery breakfast spot, and it was closed because of the outage. What we paid for we didn’t get. Also, there was no communication. We didn’t know anything was closed or that there was a hotel wide power outage until we went up to ask what was going on. In top of all of that, we also booked this place for the pool and hot tub. Once we went to go to the pool and hot tub, we realized it was out of service. So we couldn’t use that either. We asked for some sort of a discount or compensation for our room since it was not at all what we paid for and we were told no, they wouldn’t do anything. Last night before bed we said we loved this place and would totally come back but after the bad customer service and lack of compensation for not getting what we paid for, we will be staying at the neighboring hotels unless they get back to us and make this right.
Stayed here for my cousin's wedding weekend. It was a very nice motel. Newly renovated with a modern look and very clean. There isn't a physical person in the lobby, you check in with someone via a type of Skype situation. It was strange at first, but then you realize how simple and easy it is to check in and out with just a few clicks. They offer free coffee in the lobby, and a fridge and microwave in the room, which was a big plus for us! We would definitely stay here again.
MMIMI LIUPerfect stay with a good sea view in the evening, comfy bedding, large room space, smart tv and good service. I would highly recommend this hotel for your stay on your road trip. It would be even nicer if I could have arrived early( I arrived around 8pm and didn’t have much time enjoying the hot tub and the beach) and morning view was foggy. Breakfast was okay (i thought that would be some meats). Overall I love this place a lot!!! (Oh also the room price dropped around $60 three days before i arrived so I rebooked it make sure you check the price when your trip is approaching) 这个酒店的电视可以投屏真的很不错!!
BBrandon DThe place is recently re done and very quiet. Rooms are clean and beds were very comfortable. Very good service in compare to price. Walking distance to everything in the town, beach is very close to the hotel. The staff at the hotel were very friendly and helpful for our stay. We will be back in summer holidays!!