ホームウッド スイーツ バイ ヒルトン サン マルコス(Homewood Suites San Marcos)

Very helpful and friendly staff, always willing to help. Modern rooms and facilities

1. Positives: Well-appointed rooms in a new hotel. Welcoming front-desk. Good house-keeping staff. 2. Negatives: 1. Highway traffic noise 2. Funky room layout. It looks great and is very functional. However, the bathroom sink is located near the bed. If you use the sink at night, it will wake up the person sleeping in the bed.

The hallways were very, very hot and there was a weird smell throughout the hotel. Very expensive for the condition and quality.

no hot water upon check in was not informed of the situation until hours later when i went to take a shower. called the desk to report no hot water and this is when i was told about the hot water not working at the moment. i was told that maintenance was currently working on it. front desk should have informed me of the hot water issue as I was checking in This was unacceptable

Nice, clean, affordable. Breakfast options could be a little better. Fresh coffee was not available after breakfast hours. Furniture in the lobby was filthy, could really use cleaning or replacing. But the furniture in our room was in very good condition. The staff was exceptional, although the breakfast attendant was not very pleasant or accommodating (guests had to ask that food and coffee be replenished. I usually tip the breakfast attendant but did not this time). Overall, very good experience. We have stayed here before and will stay again.

The room is great, but the cleanning service is not so good. We decided to stay at HSH, because we do not want to do cleanning. We asked for a the cleanning service and they did not do it the first day. When we go into the room the fridge had items from the previous guess, it seemed very unhealty. We might consider and Air B&B for the next time. If hotels do not want to do the cleanning for the room daily, then what would be the difference of rennting and Air B&B?

Nice property but we were greeted by this horrible rotten egg odor. The beds were very uncomfortable and my back is really suffering from it. We couldnt get fresh towels because something apparently was up with the plumbing. Breakfast was awful Staff was very kind

Great property, nice and friendly staff, very nice room. Breakfast was nice too. Only draw back is that the rooms do not have blackout drapes to cover the entire window so the sun shone in my room much earlier than I planned to.

For those with pets, this property is pet friendly. I prefer not to stay at pet friendly properties but, this one wasn't so bad. I won't stay here again, but those with pets should definitely choose this peopeery.