ベストウェスタン グランド ベイメン ガーデンズ(Best Western Grand Baymen Gardens)

At check-in we were given a room right next to very loud ongoing construction on a new building at the hotel. The hotel was not full as our stay was in the off season. There were many other rooms available. After not getting a straight answer on the hours of construction activity, we were finally given another room in a very quiet area. The new room was excellent. The rooms were modern and very clean. The hotel location is not really convenient. You must rent a golf cart if staying there.

Overall, very clean, quiet space. Great staff. Would love to see it busier - it’s a nice property I enjoyed chatting with locals here

The property is quiet and clean. The pool was not available due to maintenance. We would definitely stay there again.

Lovely rooms and friendly staff. No real food options beyond a very expensive pool bar which doubled as the hotel 'restaurant' for the morning. Pool was lovely but incredibly noisy due to runway directly behind it and planes continually arriving and departing from 6am onwards.

Amazing place to relax

When I had to change our trip to Belize from Dec 2021 to March 2022 due to Covid, Grand Baymen was one of the few places that had space available at my price point. I booked a 2 bedroom condo in late December, and was looking forward to all the amenities, including the pool, restaurant and bar. Two weeks before our arrival, I was notified that the pool would not be available. Then a week later, was told our 2 bedroom condo was under repair, and we were put into adjacent 1 bedroom condos. When we arrived, there was no water pressure due to something being done by the Belize water department. This problem continued past the posted date, and then we lost hot water. The one night we went to the pool bar to have dinner, it was not available because the cook was preparing meals for the workers dealing with the broken pool and a new building. When I asked before arrival if our new condo was near construction and was assured it was not, but no, it was right outside our windows and they started early and ended late. Grand Baymen made an adjustment to our rate, but it was not enough for me to ever consider going back there. The one highlight is the fitness center and instructor - though the equipment is pretty old school, there was enough basic stuff to make it work. Staff were polite, but it could not make up for all of the disruptions. When one staff person asked what could be done to make it up to us, I suggested they give us a one day pass to visit when we go back to San Pedro in Dec 2022, and the response was "it will be an exclusive resort then, so you won't be able to come here." That sealed it for me and my family. And oh yes - it is at the end of the San Pedro air*****, so you must enjoy the sound of planes taking off and landing from 6 am til 9 pm.