The hotel/motel was located right next to san remo pier. There was a playground just right in front the hotel. The staff were very very helpful. We feedback on the kettle that was super rusty and black, the next day, the staff came back with a brand new kettle for us. The bathroom can be quite cold. Also, the area tends to be extremely quiet at night, other than that, it is ok.
I stayed for 2 nights and had a pleasant experience overall. The person in charge at the counter was helpful in explaining the cabin location and providing necessary information, making the check-in process smooth. The cabin itself was clean, and all the kitchen equipment was complete, which made our stay comfortable. However, I noticed that the facilities for kids were not as extensive as in other Big4 parks. The nearest town is Cowes around 15mins by car. Overall, it was an okay stay.