Clean enough and beds were comfy- quiet- nice hot shower. Many stains on carpet and furniture which was a little off putting
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Julia S.
2024年1月23日
This was the worst experience in a hotel ever! We arrived for a 2 night stay and only stayed one night. We checked in close to 4pm and just dropped our luggage off because we had a commitment at 4pm. We didnt have time to look at the room well. When we returned later at night we were exhausted and showered and went to bed. Through the night my husband said that twice someone tried to enter the room with a key! We had the latch on so they couldnt enter. In the morning i was awaken by a repeat of what my husband heard over the night. In the morning we had a chance to look at the room. We were shocked! The mini fridge was full of someone else's food!! There were crumbs on the night stand and the bathtub was not clean. I dunno if they gave us someone else's room or what but we packed and got out of there! I mentioned everything to the front desk and they remained unphased and didnt even apologize!! Never again Hilton Express in Lebanon!! I chose Hilton Express because I have previously really enjoyed them. I was in Reading just some months ago and our stay was amazing! Again Hilton Express Lebanon PA, worst experience ever!
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Levi
2024年1月16日
Arrived at hotel, was sent to different hotel due to over booking. Arrived at new hotel, room was not what was needed. We made it work. Overall not a great experience
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John
2024年1月15日
the room had cobwebs all along the ceiling. half of the receptacles did not work. and the bed was as hard as a brick. wasn’t my first time staying here, but may be my last.
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Peter
2024年2月22日
The property is undergoing renovation and the available rooms are not well-appointed.
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ANNETTE
2024年1月2日
The beds and showers and breakfast are excellent. The lack of room servicing unless you are there for three days is disappointing. Ran out of kleenex and coffee in the room, no fresh towels, and unmade bed when staying 2 nights.
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Nicole
2023年11月28日
When we arrived there were 3 other families trying to check in and no one was at the front desk for nearly 5 minutes. Once we got checked in and went to our rooms one of them smelled terrible. Like the prior guest had smoked 2 packs a day for a full week's stay. We didn't bother reporting it as we were only there for one night.
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Kyaw Yin
2023年11月29日
While the room was not properly cleaned, the coffee maker and microwave are put on the floor.