The evening staff where nowhere to be seen on the evening we checked in. They had a sign at reception saying they were in the bar and a sign in the bar saying they were at reception. Took over 20 minutes to find a member of staff to be able to check in and they weren’t even apologetic once they turned up. The next evening we went for a drink in the bar, while the rugby finals were on. There were many people trying to get a drink, however again the bar/reception staff were not around. Ended up giving up waiting without being served and going back to our room instead. Very disappointed with the service. The room and location had everything you needed, however and we had no complaints in this regard.
良い
54レビュー