Overall it was a great family getaway. The rooms weren't super clean and could be updated. The pillows were uncomfortable.
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Melissa
2024年1月7日
Very average experience for the cost. Seems that you pay for the Great Wolf name more than the actual stay and experience. Accommodations were average and very worn. Sofa bed in my room had duct tape covering a large tear. Children were cold and I requested extra blankets for each of the beds and was told that they were out of blankets. How can a HOTEL be out of bedding or towels? I would imagine such items would be considered essential to a hotels operations? I will never pay to go back to Great Wolf again…had a much better experience at both the hotel and water park at Zenders in Frankenmuth, Michigan and at a better price. Extremely disappointing.
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Sarah
2023年9月28日
I liked that there is extra event options and I like the payment band and it’s our room key. We really are enjoying our stay
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Laura
2023年9月5日
We enjoyed the property. Room was great. Waterpark is perfect for younger children.
Only complaint is they need to clean better along the area of the lazy river. If my children were younger, we would definitely return.
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Verified traveler
2023年8月13日
It was great! I wish the restaurants would open a little earlier for the early risers, and it would be nice to have the waterpark stay open a little later. But overall it was amazing!
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Davi
2023年7月9日
Took a long time to check in because they could not find any record of the ******* reservations. Luckily they had open rooms and were able to accommodate but next time I will book directly through the hotel to avoid issues.
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Yeni
2023年6月13日
I asked for a cabin which. I made the reservation, it included me. a furniture sofa, a safe, the room did not have air conditioning. I was hot all night. They did not give you the room you reserved.
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Dorothy
2023年5月7日
Excessively noisy all night. Kids never settled down ran the hallwsys all night. Both Hot Tubs was full of kids, allthough there were numetous kud friendly pools. Recognizing the hotel catered to kids, but traveling Adults like waterparks as well. There should be an area FOR ADULTS ONLY
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Courtney
2023年3月10日
The staff was friendly, the hotel rooms were clean, the water park was great. They had activities for the little ones throughout the day, i will definitely be taking my kids back.