The personal treated us as trash, they wouldn’t let us out of the hotel before 7:00 in the morning because the personal was late in coming in. The rooms were dirty, ant the food was the worst ever. I don’t recommend this hotel at all. You don’t get what you pay for.
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Meredith
2023年11月27日
Staff was very friendly and helpful; had trouble with ******* getting the specific accommodations we wanted but hotel staff changed to better situation once we arrived; comfortable atmosphere; nice pool and patio area; Guatemalan dishes in restaurant were great, other food less so. Very close to the various amusement parks. Overall very pleased and would recommend
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Luis
2023年11月30日
Worst service ever. They don't let you out of the property before 7 AM.
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Derek
2023年8月13日
The staff were very welcoming and helpful. They assisted us with transportation.
Property very clean and well maintained.
Beautiful pool.
Good location for Xocomil & Xetylul. Would recommend.