We were all inclusive, worth it for the drinks alone! This place is excellent for families especially those with younger kids ours being 11, 7 + 7. The receptionists are very friendly and welcoming. Our room (suite) was great (we found out it was the concept room for the hotel, so not sure how many were like this) we had built in bunk beds that they had to climb the ladder on the wall to get into, the bottom bunk had steps and a slide at the bottom. sliding doors to close off the rooms, the bathroom was set in the middle of the room between the bedrooms the only cons for the room was the sinks look like they were going to fall if the kids lent on them (they just need to put a couple of brackets underneath to hold them up securely, and the shower leaks water like there's no tomorrow when your taking a shower so we were needing fresh towels everyday as we were having to mop the floors with them after we had used them, not an issue asking for clean towels there are 2 days a week your rooms don't get cleaned but you can get them from reception which was practically outside our room. the room supplies handwash and shower gel. The giant bed is at the back of the room this section has wardrobe, TV, kettle and cutlery facilities and leads out onto the small garden area and the pool (very handy). Entertainment - there is a kids mini disco before the night show which was full of little kids like 4, 5 year olds so my eldest felt too old to be up there but my 7 yr olds liked it, the night shows were great some very random but you got it and it was funny they put small chairs out for the kids to sit at the front and watch, adults will sit and stand right in front of you without a care that you now can't see anything but the back of their head, they get kids and adults involved, the kids get to take part in a talent show one day and my girls got involved in their disney show a few days later, the only day nothing is on is Wednesday and we used that day to take a day trip. shows finish around 9.30pm and the bar stays open till 11pm the kids played on the grass after the shows and made friends with other kids during this time, if you do go make sure you stay in the hotel on the Sunday day time for their pirate attack show. Kids club is on everyday 10am - 5pm my girls went for 1 hour twice, 1 day to do just dance (but they never put it on for some reason) and the 2nd time for the disney rehearsal. The pools are fantastic, there are 2 sections 1 shallow water that does lead to being a bit deeper this pool has the slides, the other pool has 3 sections within it 1 shallow for babies/toddlers or just dipping yr feet, the 2nd for younger kids 1.2 meters (I'm sure) and then the 3rd was the main pool that starts off 1.20 meters but gets deeper to 2.00 meters, the kids can jump off the rock into the pool here. The water is absolutely freezing and takes a moment to get used too but once you are in its enjoyable, I have one daughter that feels the cold too much and
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