They don’t have a good customer service, their restaurant don’t care about the client, and the food has a bad taste. Hotel employees are rude.
自動翻訳
ゲスト
2023年6月26日
This is a basic but very clean hotel. The staff was very friendly, the grouper dinner in their restaurant was inexpensive and the best I ever had ! I live in Florida where we eat grouper often. The room was small but the bed was very comfortable and I’m fussy about having a comfy bed. I plan to return when I come back to Santiago soon.
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Orquiria
2023年1月6日
bad smell in the room from the bathroom like black water I had to close the bathroom, it was very unpleasant, the sheets were very hard, it did not feel good on the body
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Lillian
2023年4月9日
Staff were very pleasant! Clean & comfy room! Thank you!
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YOUNG PIL
2023年6月26日
good location and fast check in porcess.
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Maximo
2022年10月3日
It gives a better service now and has more amenities. Dislike- room is kind of small even for one person.
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Fernando
2022年9月23日
The hotel staff are very professional and willing to please. The cleaning staff do an outstanding job. Some of the restaurant personnel are not to friendly. The food gets a B . The hotel needs a little updating, but overall I definitely would stay there again.
自動翻訳
ゲスト
2022年8月12日
The worst service we had receive so far. Overpriced. The night reception clerk was very rude. One of the night staff banged my door at midnight when he new that my wife was alone in the room.The room was very small and uncomfortable. There was no space to move around and we had to jump one on top of the others to get off bed.