アイギアロス ラグジュアリー トラディショナル セトルメント(Aigialos Luxury Traditional Settlement)

DO NOT BOOK THIS HOTEL!!!! They will hold you hostage, literary. I book my trip to Santorini in early spring (for mid July arrival). At that point the season had not even started. after doing some more research on the island I realized Santorini was not for me as it is in the hills and requires a lot of walking. I have requested to get a refund but the HOTEL MANAGER, refused to issue any refund. I could understand if I did this the last minute, but this was 3 MONTHS BEFORE MY TRIP!!!!! The hotel would not have had any loses in this case, they were jus GREEDY. CAN YOU IMAGINE IF A PERSON IN WHEELCHAIR HAD TO BE STUCK IN THE ROOM FOR 5 DAYS AND NOT BEING ABLE TO WALK ANYWHERE? Really poor management decision. This tells a lot about their attitude towards customer service!!!!!

Our stay at the Aigialos was fabulous! The view was spectacular. I did a lot of research to ensure we had the best and most interesting view of the caldera, mountainside and quaint buildings along the cliffs, and of course the beautiful sunset, all from our balcony. A spacious, clean and comfortable room, manageable stairs, and a great breakfast were mandatory, as well as easy walking distance to shopping and restaurants. Aigialos delivered and more. We compared it to Oia in person and were so glad we stayed here in Fira. The best part was the staff. The service was impeccable - every staffer was kind, responsive and helpful with a smile. Most impressive was that we asked for a private tour to be arranged in 2 hours, and it was quickly confirmed with a recommended itinerary. We had an outstanding driver at the best price. Impressive. Our stay was perfect!

Notre séjour à cet hôtel fut le point numéro un de notre voyage. Nous y sommes restés 4 jours. Service impeccable. Déjeuner à la carte servi à chaque jour sur la terrasse de notre chambre sur une nappe blanche. La qualité du déjeuner est digne d’un restaurant 5 étoiles. Le serveur nous soigne aux p’tits oignons. Nous avons choisi la chambre supérieure avec vue partielle, mais très belle vue quand même. La seule chose qui fait qu’elle est partielle est qu’il y a un mur qui peut bloquer la vue lorsque nous sommes assis, mais très partielle. Très centrale. Très bon service pour contacter un taxi pour nous, nous expliquer les trajets d’autobus, nous recommander des excellents restaurants, nous donner des directions et des suggestions d’activités. Les chambres sont belles, grandes et confortables. Nos amis avaient une chambre à côté de nous. Tout était parfait. J’y retournerai un jour!

We absolutely loved staying here for many different reasons. First, the staff was exceptional! Welcoming, helpful, friendly, and their service was top notch! Second, we loved that it was right on the edge of town so it didn't feel crowded or loud. Third, eating breakfast every morning our balcony is something that we think and talk about often. The view is spectacular. And lastly, our room was great. It was roomy and comfortable.

This is our second visit to Aiglialos in Santorini (pls see my review of May 2019) The hotel hasn’t changed much. The views are amazing, breakfast is fabulous and served on your private patio overlooking the caldera sea. The entire staff are always polite and helpful. The property is located in a quieter area away from all hustle and bustle yet only 2 minute walk from it. This stay was a bit disappointing with the room we received, with some hiccups. The major issue was the shower situation (there was no wall separating shower). The entire bathroom floor & toilet would get wet when showering, there was no control over this, no matter how you tried to position the shower head/hose. We felt very bad that housekeeping had to bring us so many towels to dry up the floor. Please keep in mind this is a historic building, so be prepared for what that means. I’m not sure I would return, obviously not my experience from 2019. As a returning client and having message the hotel my husband & I would be celebrating a major milestone some effort could have been nice - missed opportunity. My low mark is for bathroom condition and inconvenience of dealing with it.

We visited for our anniversary treat and it didn't disappoint. The staff couldn't do enough for us, the room and view was stunning, and the food was amazing. We loved Santorini and would really recommend staying here.

A beautiful trip to Santorini was in no small part thanks to this lovely hotel. With a range of private suites many with gorgeous views over the Caldera, or access to balconies even if not adjacent to the room, it’s a perfect place to stay if you want a historical, peaceful stay slightly away from the beaten track. The staff couldn’t have been kinder or more helpful, the breakfast is delicious and the decor is tasteful and traditional. Also has a nice restaurant. Close to the bus terminal and the centre of Fira town without feeling hemmed in. 10/10 - would recommend to anyone.

Amazing room with amazing views!! We stayed in Skiron B. The suite was big, comfortable, and quiet. The views were amazing. Location was great. Service was top notch! A lot of great sights and restaurants in walking distance. Definitely consider this hotel if you are going to Santorini.

I recieved a room upgrade on this property of which I greatly appreciated. It is in with easy walking distance to the local buses and town centre. There was no need to travel Oia for the sunset as it was just off my terrace. Absolute hidden gem of a location. Thank you team Aigialos I will be back.