We booked Roy Meisu for the May holiday. The hotel looks exactly like the pictures and it is clean and gorgeous. The staff were friendly and willing to help even though they spoke very little English. Their complimentary lemon water was sooo good, we couldn’t stop asking for it! The hotel provides a complimentary photographer and you have to schedule your shooting slot when you check in. Overall our stay was pleasant and exceeded our expectations but the two things I would say need to be improved are: 1. On trip.com the hotel has listed that they provide a shuttle service to and from the airport but when we were there, they said they didn’t offer the service so it came across as false advertising and 2. Please improve your concierge service, the staff could not even help us with simple questions like how to get to the beach and tour related questions.
自動翻訳