Some very friendly staff, some less so. Grumpy old man. Probably had a bad day. The rest was very nice. Nice little sauna. Nice pool. Clean room. Crappy WiFi. Great breakfast. Very quiet. Amazing view. A bit of a mixed bag.
Hotel Quinta Da Penha De Franca is within it's own complex and is up the hill from its sister hotel Quinta Penha de Franca Mar. You can use the facilities within Quinta Penha de Franca Mar as well. Both are linked together by means of a private bridge which goes over the road, this is pretty seamless, but you do have to go out the door of the De Franca and buzz back in, but too much of an issue. Quinta Da Penha De Franca is set within gardens and has a heated pool which can be used, complimentary pool towels provided. You can also use the pool at Franca Mar which is unheated, but was still warm enough, and is salt water, from here you also have direct private access to the sea. Rooms are of a good size, I would recommend staying in the main complex rooms. There are around 4 rooms which are around Rooms 40-44 which are separate from the main complex, that can be nice, but note the Irish Bar is just over the wall, so can be a little noisy at times. Rooms were clean, air conditioning good, TV and mini bar, which if you want to indulge was good value. Beds were big, and very comfy which helped for a good nights sleep. Room Service is also available, though oddly no complimentary tea & coffee provided in the room, which I would expect in a four star. The location is excellent, on the edge of the hotel area means a short walk into town, and short walk to other restaurants and bars in the hotel district so a real positive. Parking is also very good, they have a large free to use carpark, so brilliant if you are planning to hire a car to explore the island like we did, we had no issues parking. Breakfast was also very good, a mix of continental, Portuguese and cooked buffet options. Service was friendly and overall a very enjoyable stay was had.
Location is great. Housekeeping excellent. Room was clean and comfortable. My bed was comfortable but my husband's bed was not (can feel the springs). The hall carpets very dirty. Lack of staff. Poor customer service at reception. The process was not explained for the pool towels and the parking card. We did not receive pool and parking cards in our envelope. The roof top pool is very nice. No staff there though. No bar men available. It is extremely hot and there's no shade provided. We asked for umbrellas but were told they don't do that in October even though it was mid 30s!! It was too hot to be there without shades!! The neighbouring hotel had umbrellas. With staff attendants always present. The wall plant, at the pool, was knocked over and soil was left on the pool deck. The soil spillage was still there 3 days later. Breakfast is included. It has a lot of variety. Cold foods great (fruit, breads, cakes, cheeses) but hot food was a low rating (eggs tasteless, bacon and pancakes sit too long and are hard),
慌しい一日の終わりには、ビラ ガーレ サンタクルーズでおくつろぎください。ビラ ガーレ サンタクルーズは、Gaulaでも指折りの素晴らしい宿泊施設の内の一つです。当施設はマデイラ空港から車で2kmと、便利な立地です。有名な観光名所のPraia de MachicoやQuinta do Santo (Santo António da Serra)まで、タクシーですぐの距離です。お時間に余裕があるお客様には、館内の様々な施設でお過ごしいただくのもお勧めです。お車をご利用のお客様は、Gaulaの当施設提供の駐車場をご利用いただけます。
ゲゲスト2024.03.01
We visited The Vila Gale in Santa Cruz earlier this month and had one of the most wonderful and relaxing holidays ever.... We were a little nervous before we went as there were a couple of negative reviews which were quite concerning, all we can say is please please just ignore them...in fact we were laughing with fellow guests just how ridiculous they were. The hotel itself is spotless, the staff are all without exception friendly, competent and extremely hard working... special mention to Christina and Katrina on reception, Sandra, Louisa and the lady with the big smile in the Restaurant and pool bar and Catrina in the Spa who helped make our holiday special as did all the staff.. The food in the restaurant was excellent, I am vegetarian and was never stuck for something to eat...yes, not everything is labelled but all you do is ask and the staff will advise...If you are staying for 7 days or over you can visit the Al a Carte restaurant....we definitely recommend! The spa and it's facilities again are spotless, you have to wear a swimming cap in the indoor pool but you can buy one from the hotel if you don't have one. Sandra Cruz is a beautiful quiet location with little shops and restaurants...all on the doorstep... We never go back to the same place twice but there is always a first..,we have booked a cheeky little week back there next month and are so looking forward to our visit
Das Hotel Next in Funchal auf Madeira überzeugt durch seine ausgezeichnete Lage direkt am Wasser. Die Zimmer, obwohl geräumig, neigen dazu, aufgrund ihrer Dunkelheit eine etwas gedämpfte Atmosphäre zu schaffen. Trotzdem punktet das Hotel mit komfortablen Betten, moderner Einrichtung und ansprechenden Badezimmern. Das Frühstück, serviert in einer Art Kantine, weist eine begrenzte Auswahl auf und die Qualität könnte verbessert werden. Ein Highlight ist jedoch der Beach Club am Wasser, der, obwohl ohne Strand, mit einem Pool und direktem Zugang zum Meer über einen Steg positiv hervorsticht.
慌しい一日の終わりには、Estalagem Encumeadaでおくつろぎください。Estalagem Encumeadaは、Lombo Do Moleiroでも指折りの素晴らしい宿泊施設の内の一つです。最寄の交通機関はマデイラ空港で、当施設より約44km先にあります。最寄の空港はマデイラ空港、当施設から約44kmの距離です。忙しい一日の締めくくりには、夜の街を楽しんだり、館内でくつろいだりしてお過ごしください。
Sstephanie2024.04.07
Hotel au milieu de la montagne, jolies vues, très bons repas, personnel très gentil
Un peu vieux en terme de deco, nous avons eu froid dans la pièce commune et en dormant (manque de couverture), lit très inconfortable…