ホテル セントラル(Hotel Central Sarajevo)

さて、それをするだけです

酒店很好 前台特別貼心 叫車服務很方便 衞生：乾淨 設施：該有的都有 甚至有拖鞋 環境：比歐洲其他同等級酒店都要大 服務：沒得説簡直貼心到家

感覺十分滿意

Hotel is really clean, rooms are big but swimming pool is really cold

The property was everything we asked for easy walking distance to the old city and all the restaurants. Staff were extremely helpful, room was very comfortable ,clean. We could asked for any more

A very pleasant hotel in the old town. Comfortable rooms, but very limited view from the window is the only downside. Fantastic pool in this hotel.

This hotel is in big need for a refurbishment. But besides how run down it is, that could be understood, the seevice is quite terrible: they failed to put enough towels two out three days, one day they forgot to make the room at all … no big loss, though, because when they did, they did not even stretch the bedsheets… other day, they left a bag of trash inside our room… oh, and the cleaning products on the table. Said that, the reception staff try their best to be friendly and the location of the hotel cannot be better.

Great location, very central. Very nice lobby/public spaces with an excellent gym and sauna area, that we unfortunately did not get to use. The service & staff were top notch. We first checked in and were given a very nice room, but discovered that the cleaning crew had somehow missed cleaning the toilet. Gross, but $*!# happens, hah. The receptionist was SO embarrassed and apologetic, and offered us 2 different options of available rooms, so we found another that was also very nice and were happy with the response. Then overnight we got food poisoning, and felt miserable, unable to do anything we'd planned and in my husband's case barely able to stand up straight. I really appreciated that the receptionist & the manager were so helpful and caring, from giving us a late checkout so we could just stay in bed until we had to leave, and getting us some tea and plain rolls to try and eat. They were so supportive that it made all the difference, and I would absolutely stay here again or recommend it. Mistakes sometimes happen in any industry, but in my opinion it's the way things get handled that matters, and this hotel handled everything very well.