I have never experienced anything like what I experienced at sand motel. It’s important that people in the service industry be respectful of all patrons, including the disabled. I experienced a medical emergency and got no help from management, only hindrance. They were impossible to contact by the office phone, email, door bell, and personal cell phone. The manager repeatedly woke me up and entered my room in a hostile manor before noon despite multiple attempts to explain my needs as a survivor or traumatic brain injury. She called me lazy for using ******* and compared her own issues with insomnia as an able bodied person to my own in a demeaning manor. This was not only incredibly hurtful, but created an unsafe environment that led to an extreme flare up of my symptoms. I had to extend my trip by multiple days and eventually had to have my partner come up from Denver to retrieve me and my vehicle because I felt too sick to leave and it felt unsafe to continue to stay at her hotel. This was my first solo trip since my accident over three years ago, I used to be a trail runner and outdoor enthusiast. I was very much looking forward to this and not only did I leave feeling judged and disrespected, but I’ve lost confidence in myself that I can travel independently again. Nature should be accessible to everyone. The manager has also charged my credit card since leaving without my permission, I’ve had to contact ******* and report the charges for fraud. Don’t stay.
自動翻訳