デルタ・ホテルズ・スーセントマリー・ウォーターフロント(Delta Hotels Sault Ste. Marie Waterfront)

The location and amenities were great, but almost every facet of the trip was made frustrating by the hotel booking policies and front desk manager. I had a $250 Delta gift card that could not be used to pre-book the room to get a better rate. I called and was told I’d have to book the “member rate” (since I’m a member of Marriot Bonvoy and have their app) to use my gift card. That rate was $60 worse than prepaying on the app and $89 worse than trip.com. Considering they already have the money from the gift card you’d think they would have a way to use it while booking on their app or over the phone, not gouge you for the worst possible rate. Next, while we reserved a “water view room”, not a “partial water view” and paid extra, the photos show our lovely view of a steel plant, parking lot, mall and partial water view if you walked right up to the window and looked out at a sharp angle. I called 2 days before and requested early check in and was told 1pm. When I arrived our room was not ready. The manage (R****) was extremely rude and just acted confused, as if she didn’t understand, but seemed to understand and was just unwilling to do anything. There was a sock under the bed.

Location is amazing, a very silent hotel, staff is friendly , a very good parking space and restaurnts and food available at walking distance. Highly recommended.

Staff are very nice. Bar was good.

酒店位置很好，靠着湖邊，早上坐在酒店餐廳吃個陽光早餐也很愜意。早飯有自助和單點兩種選擇，也有自己的停車場，很方便。

房間被安排在三樓，靠近外面二樓的通風設備，所以很吵的

環境優美，房間好，樓下有星巴克

酒店在河邊，風景優美，對面是美國。酒店衞生好，管理好，在河邊散步釣魚都很不錯，旁邊有很好的餐廳，人多很熱鬧！

風景好，很實惠，狗狗友好

Overall great hotel - Staff was awesome, rooms were clean - Restaurant is getting a bit dated, but the food is incredible. Biggest reason for staying here is the fitness facility - Great equipment with lots of space.