「Generally ok and I did extend my trip a couple of days. The food was good and the entertainment team were great. The front desk however are a bit full of themselves. When I arrived at 14h30 they told me the room would be ready by 15h15. When I went back at 15h30 they said 16h30… it was because they were still painting it! When I went in the room I lent against the wall and got covered in paint. I contacted the front desk who seemed very inconvenienced by the issue and said ‘I suppose you will want to change room’. Well yes… did they offer to help me clean off the paint, move my luggage to the new room, bring the new keys to me? No No No - had to do it all myself. So service recovery skills there non existent. They also messed up the new keys when I extended the stay so I had to go back. There is a club area on the beach but it is so badly signposted that people would drift in there and sit down and then get into a fight (literally) with the club guests. The signage needs to be made a lot clearer. I don’t really want to listen to that on my vacation and I expect people who go in there by accident want to be humiliated either. But I did like the hotel and particularly the beach was great for swimming.」
旅先の様々な魅力を発見したいお客様に、プンタ・ポピ・ブティックホテルは最適です。プンタ・ポピ・ブティックホテルは、ラス・テレナスの現地の雰囲気を感じたいお客様にお勧めの施設です。サマナ・エル・カーテイ国際空港から当施設まで、約28kmです。最寄の空港はサマナ・エル・カーテイ国際空港、当施設から約28kmと、便利な位置にあります。付近のエリアは、Iglesia De Dios Las Terrenasやプエブロ・デ・ロス・ペスカドーレス、モンセラット庭園など、観光名所が豊富なことで有名です。館内の様々な施設で、有意義にお過ごしいただけます。ラス・テレナスの当施設には、駐車場が併設されています。お客様のレビューによると、このホテルの施設は最高レベルです。