シェーンヴァルト・イム・シュヴァルツヴァルトのベルクシュタツィオン・レスル・スキリフトホテル

朝食は素晴らしく、5つ星ホテル以上でした。ホテル周辺は一流で、店内も特徴的で、細部まで暖かく、まるで我が家のようです。フロントデスクのマネージャーは、私がこれまでに見た中で最も素敵なドイツの紳士であり、私たちに深い印象を残しました。これはこの旅行で最も満足のいく停車地だったので、別の日でした。

レストランと部屋はとても良いので、多くのゲストも同じであることは確かです。レセプションの前に、「予約」と聞いたことがありますが、部屋の設備はあまり満足のいくものではありません。特に部屋では、行動を起こす必要があります。部屋は閉じるだけで済みます - すべての要素はこのように圧縮されています、参加者の利益は少なくとも....全体ミラーの巨大なスパイゲルの真ん中に1つのエラーしかありません:それは高すぎるので、私は自分自身を「小さい」(1.70メートル).....良いアイデア、実行するのは簡単ではありません。おそらく、地上ミラーのメーカーが出発するだろうか?

ブラックフォレストに来てくださいこれをお勧めします、誰もいません、環境は美しいです、家主は暖かくて親切です、あなたは次回ここに滞在しなければなりません。

We visited the garden restaurant after a walk to the waterfall for coffee and cake. The garden restaurant is situated at the bottom of some steps and was pleasant. The waitress was initially friendly and as it was a very hot day we ordered black forest gateau and iced cappuccinos each, as thought they would be nice and refreshing. When the iced coffees arrived they were quite small in the glass (only about half full) - see photo before we tasted anything- and when my wife had a sip she realised it wasn't cold but was luke warm. I asked the waitress if we could have an icecube to cool it down but was told no, she didn't have any ice cubes (bear in mind this is a hotel!). We think maybe she just didn't want to walk upstairs to get any. Obviously the coffees were pretty undrinkable (they seemed to have been made with a hot coffee shot and room temperature milk). My wife had about 1cm of hers and I had less of mine. When we came to bill the coffees had been included even though there was obviously something wrong with them (as I had pointed out to the waitress when I asked for the ice cube). We questioned about the coffees and explained that they weren't iced coffees but tepid coffees. However the waitress just repeated that if we ordered them we have to pay for them. My wife hates any fuss so I reluctantly paid even though we couldnt drink them. The waitress had three opportunities to put the situation right after they sold something they obviously were unable to provide 1) provide an ice cube to cool down the drinks when we asked 2) noted that we weren't drinking the coffees and offer us a replacement 3) remove them from the bill. 3 wasted opportunities to do the right thing. We had been in Germany for 6 weeks up until then and had really positive experiences, unfortunately this happened on our last day and it isn't the image we want to take away. The black forest gateau was OK but I'm sure there are much better establishments in Triberg. I would love to hear back from the manager of this establishment.

信じられない!!私たちは大家族と一緒に訪れましたが、このカフェは私たちにとって黒い森の経験全体を台無しにしました.カフェのスタッフは黒い森のケーキについて話すと私たちを見ることを拒み、2人の女性に尋ねました。二人の女性が私たちの後ろにやって来て、私たちのうちの7人がそこに立って待っている他の多くの人に仕える準備ができていたという点まで. この年齢で何人かの人がそんなに公然と失礼になることができることを今でも信じられない.そこにいる私たち全員が、女性が******であるように感じましたが、おそらく彼らは悪い日を過ごしているか、マナーが良くなく、私たちの家族が最終的に受け取っていたのではないかと疑う余地があります。私たちの 5 歳の子供は、誰も私たちにケーキを提供してくれないことに非常に失望し、あなたが私たちを扱った方法を忘れません。何らかの感覚が優勢になり、他の人をうまく扱うことを願っています。

The staff are friendly and breakfast was nice. The location is close to town but bear in mind that it is uphill so not ideal for those with mobility issues. We booked an Apartment King room with balcony and I did not like the room we had as it was at the back / side of the hotel , I think facing the front would have been nicer. What disturbed me about the this back apartment was the main bedroom window looks out onto a small garden area and the heavy curtains don't fully cover the area of the window which means that at night when you have the light on those walking the corridor can see into your room. Thee are sheer curtains but you can still see in. Also this room has only a shower and no bath. I would stay in the hotel again but not that room. The parking in front of the hotel reception was full so we parked on the street which was fine. There is paid parking in the hotel garage for those looking for added security.