アデロ スコッツデール リゾート オートグラフ コレクション(Adero Scottsdale Resort, Autograph Collection)

Nice hotel but dated. Shower drain kept backing up. Had to call front desk for everything including to have the room cleaned. Asked front desk for robes, they showed up almost 2 hours later. Room next door had room service plates sitting outside for over 24 hours. Ate at the bar one night, had to ask manager for spoon and napkin after my soup was delivered. Manager had a napkin she was carrying around doing who knows what with, she proceeded to give the napkin and said “here have mine” and walked off to get me a spoon. Limited food menu in main dining room. Only had one wait person working breakfast until a second wait person finally showed up. Waitress said you can’t fire them for showing up late because late is better than not at all. Definitely not worth $400 night. Beautiful property and views though.

The location and view from the hotel are amazing. The hotel has potential to be really great but it seemed like the staff weren’t up to the task of making the place a 5 star. In our room the fireplace didn’t work and there was nothing they could offer but a room without a view and fireplace on the other side of the resort. They did give us a coupon for the continental breakfast for 2, compensation. They did eventually move us to a comparable room the next day. I had to go to the lobby desk as I called and after waiting 10 minutes on hold, I hung up and decided to ask in person about the options for another room. They didn’t call and offer it up, I had to go ask for a move. I ordered fries and a sprite for my son at the pool, took an hour to get the fries after asking a couple of times where they were. It seemed like there was a lack of leadership to direct the younger staff on hand.

Firat of all, the facility is beautiful and we're very satisfied with stay. It has a nice ambience. Parking and check-in were very efficient, seamless and trouble-free, which was much appreciated. The room was very clean and we could tell the staff took pride in what they do. Again, very satisfied and would not hesitate to stay here again, and probably will.

We enjoyed the amazing views from so many different viewpoints. Our balcony felt private enough to enjoy the serenity. The restaurant dining by the expansive windows and the outdoor pool and hot tub area also had great views. The spa was very nice and our facials were a great experience. The highlight for us, though, was the very kind woman who brought room service. When she learned we were celebrating our 40th anniversay, she had a lovely gift put in our room. Icing on the cake! We spent time at the resort, and also went to some favorite places, like the Desert Botanical Garden and Fountain Hills park. We would recommend ADERO Scottsdale to anyone looking for a unique place to stay in the area.

Property views were gorgeous! Lorenzo was an excellent bartender! The amenities were great!

Spacious, clean rooms that have nice balconies. Lots of tennis and pickleball. Beautiful pool. Definitely will be back!

This property is a little out of the way but worth it for the beautiful views. The room are spacious and comfortable. Everything is well designed here and we would stay here again.

The view of the sunset from the terrace by the pool, sitting outside with drinks, was worth the trip from Chicago alone. I loved the location on the top of the mountain with views all around. The bathroom in the suite room was also one of my favorite hotel bathrooms ever, with a large tub and large shower. The on site restaurant was beautiful, we had dinner there when all the holiday decorations had just been put out the day before. One small setback was at the coffee/smoothie bar, the food items were not available, only coffee and 1 smoothie flavor, but then it was available again on the morning we were checking out. The other thing I would say is be prepared to pay a daily fee to park your rental car at the hotel, but overall this was a beautiful hotel.

Cielo restaurant had great menu options but were just off point a bit. Could improve food served.