サットン スイーツ ホテル(Sutton Suites Hotel)

The building is old and noisy. The service of the staff is a mess. The pickup service takes more than 30 minutes. Especially if you tip, you get too much Make sure you have some change

I don't expect much from a hotel like this. But how do you put a guest in a room stinking of mold and mildew? No bed bugs at least.

Staff photocopied Govt ID instead of confirming ID. When queried said they would charge anyway. No manager available on site to resolve issue. Didnt stay. ******* support said listing terms were incorrect. Were checking with unavailable manager. Two days later no update nor refund.

While the room and bed were clean, the decor was dated, the layout of the room was odd, the carpet was so smashed it was like linoleum and the bath controls were barely working. The owners are attempting to make the best of a tough property. *******'s profile pictures and reviews are overly optimistic and misleading.

The staff here were so nice and accommodating! The hotel was older and could stand a few updates, but many hotels are in that boat. The overall stay was nice, and I would absolutely stay here again.

First off the description is inaccurate. We booked a business suite as listed. They knew 5 people were coming and failed to communicate they could not accommodate that properly. Expected 2 queen beds and a sofa in which we paid for. Get to our room and see there is no sofa. Called the front desk and the gentleman did not want to help us, had us hold for the nice girl downstairs that checked us in to help us. Apon speaking to her she stated theres nothing they could due and could not provide a roll away bed or anything because there was too many beds in the room? Asked for several blankets and pillows to accommodate our children and was brought 1 pillow and 1 blanket. Parking lot is scary. Broke down cars and felt our vehicle was unsafe. Breakfast was grab and go with cheesy breakfast. Our teens ate nothing they gave. Beds were extremely hard. 2 pillows to a bed which are very flat pillows. Bedding seemed clean. If you need longer for a period of time id book elsewhere but if for a few hours and to sleep uncomfortably id go here. We wont be back unfortunately. Hallsways smelt musty or mildewy. A/c in room was not cold and could not reach anyone on the phone when we called several times. If you check in late the late person was no where to be found. (There was a sign stating they were out doing shuttle and be back in 15 minutes) The check in gal was nice and was very pleasant to deal with.

They allow us to check ✔️ in early due to very early flt arrival. Helped with shuttle options to the hotel an cruise terminal but also to the train terminal to allow us to do some sightseeing for the local area n then picked up back up. Place is on the older side but there is evidence of trying to keep it taken care of properly

This hotel met all our basic needs for the price. Very close to SeaTac. The only thing that stressed us out was that the shuttle to the airport did not leave as scheduled and the driver was nowhere to be found. 11 minutes later he comes out with coffee in hand. We had a scheduled Seaport appt and thought we had built in enough time but stressful because we are not familiar with the airport . Wish we had jumped in an Uber.

It was convenient to airport. Shuttle van old, and driver hit curb going back to hotel. Continental breakfast included more than just Danish, toaster, pancake machine, cereal. Includes airport shuttle. Staff very friendly. Will charge$25 for early check in. Will charge $25/person for cruise port shuttle. Property very old. Furnishings very old. Musty smell. Tv remote inoperable. Doors slam extreme loud if in first floor.