For the last few years, the Black Bull at Sedbergh has been our go-to place for special meal, and we have been delighted to take friends there.. But has it changed hands??? Sadly, tonight’s visit was very disappointing indeed. We invited family members, expecting to treat them to a special night out, and I ended up mortified and apologising profusely to them. I booked well in advance, and it was not busy, but when we arrived the head waiter did not even offer a greeting, let alone a warm welcome - a brusque “Follow me” to our table was all. The service overall was very poor from start to finish, we had to ask for cutlery and salt and pepper, the wrong drink was brought. The food we had - I have to say for the chef’s sake - was delicious. Then we were looking forward to dessert, having only ordered small plates to leave room for it - but first it took about 15-20 minutes for the dessert menu even to be brought to us after we hadasked for it. We ordered, and 20 minutes later, it still hadn’t arrived. When we asked what was happening, we were told it would be another 9 minutes as it took 25 minutes to cook. We weren’t sure if the order had actually been put through to the kitchen when we first made it, as the waitress had forgotten to bring the menu in the first place. (A) Why was the length of cooking time not mentioned on the menu? (B) Why wasn’t it mentioned by the waitress when we were ordering (especially after she’d forgotten to bring us the menu)? We decided to skip it and leave. The sour head waiter had the grace to take the service charge off our bill, but it ruined our evening. I notice other recent reviews are also far worse than I’ve come to expect from the Black Bull. I won’t be coming back in a hurry.
自動翻訳