The hotel is situated on the busy A38 but is not affected by traffic noise. All the staff are polite and considerate and go the extra mile to provide good service The food is outstanding ; beautifully presented and prepared. And it tastes great too!
Good bar too which is imp because there’s little else to find a drink in the village.
Ideal for short or longer stays if you have a car. Taunton is clos for good shopping and the Somerset levels a dozen miles away.
I’d stay there again anytime.
The hotel was excellent, when we first arrived the reception area was very busy, but the staff were very polite, and took the time to explain to each guest how to use the cards to the rooms. The room and hotel were very clean and smelt fresh, our room only had a shower, when i returned to main reception and asked for a room with a bath, Michael working at the main desk was very polite, friendly, well mannered and when above and beyond to find us a room that fitted our needs, our stay was very pleasant and because of Michaels professional attitude towards the guests we have already decide to return in the summer. so if you need a place to relax and enjoy WSM book this hotel, thank you to all the staff who work over the festive season. The hotel was good value for the money, and has a high recommendation from us if you are planning a vist to WSM, 7 minutes to the beach.
Fantastic location and we had room 38 which overlooked the hill and entrance to the caves. The room was clean and warm and staff were polite and helpful. Wells which is less than two miles away is a lovely city to explore, particularly around the cathedral. We had dinner at Fountain inn which was a lovely old pub with great food. The breakfast at Wookey hotel was below average quality but inexpensive. Overall a good stay in a great location.