ホリデイ イン エクスプレス セルマ IHG ホテル(Holiday Inn Express & Suites Selma)

Really enjoyed my stay, very nice location and polite. Clean room and excellent breakfast.

initial refusal to a rewards member for a late checkout by the night clerk. Later granted by day desk. Loose lavatory faucet. Roaches (2) in room. Bullet hole in window rm 217. Elevator broken entire stay. Out of milk during breakfast.

I have visited family in the area a few times within the year and the service is fair at best and the elevator was broken on my last two visits.

My room was infested with Ants! And other Bugs. Staff was not helpful and rude. Also they lie about rooms being unavailable.

I’m pregnant. The elevator was out and I was placed on the second floor. I had to carry my own luggage. Room was dirty and smelled like mold. I checked out a day early.

I had reserved my room in advance due to a death in the family. The day of my check in i got a call saying my room needed maintenance & they had to cancel my stay. I was very disappointed that they didnt even have any other rooms avaliable.

It was okay. Staff was nice, location convient. Property needs some TLC. Just not quite up to the standard that I was expecting for $160 a nighr.

This is the worst hotel I’ve ever stayed at. It was filthy and smelly. Toilet and sink were dirty. Had not been cleaned at all. There were public hairs in the tub, feces splatter on the bathroom wall by toilet paper holder, there was a chaise longs chair covered in stains. The bedding was damp. The room smelled terrible. I was horrified. I asked to change rooms and the other room was basically the same condition. I tried to move to the hampton inn and they were full so I was stuck. I couldn’t sleep it was so upsetting.

Decent hotel for the area. Generally clean or if something was not staff were quick to fix. Some upkeep/ maintenance issues