B&B ルナ(B&B Luna)

Great little B&B 1 train stop from Bergamo. Huge patio great for an afternoon drink and to hang out washing. Fridge for use. Breakfast available at additional cost.

A cheap B&B that worked well when we finally managed to enter the place in the middle of the night (we got wrong code). Close to bus station. Breakfast for 5€.

Brilliant stay would definitely come back! and really helpful, lovely and kind host :) For the price the property was well equipped with a private bathroom and air conditioning in the room. There is also a mini kitchen and dining room where you can prepare food and store things in the fridge if needed. There is also a huge Terrace to enjoy when the weather is nice.

I had an awful experience with the booking agent and hotel owner. The room wasn’t available for check-in as soon as I booked it, so I asked for a refund. The booking website customer service was awful. They couldn’t reach the owner by phone to approve the refund. So they will leave you with a room you paid for and can’t use. You would think if they can’t reach the hotel to find out why you’re not allowed to check-in, they would let you cancel. Nope. I even made a new booking for the same night thinking that might help my case. They could care less. I spent 90+ mins on chat to try to solve the issue. They finally created a “case” to look into it but emailed me back fairly quickly saying sorry we can’t contact the hotel but you have to pay for the room still. I even emailed them my messages with the hotel, plus the emails via the booking agent from the hotel denied my check-in too. I had ample proof! When I finally threatened to contact the Italian authorities, the hotel approved my refund. I would suggest always pay with a bank card that you know will have your back. It’s so sad you can’t trust anyone these days.

Friendly owner and helpful neighbors made our stay very pleasant.

Qualità e prezzo , palazzina vecchia ma bene tenuta. Stanza pulita, bagno grande e pulitissimo.Proprietara gentile e disponibile. Nota negativa, vicini di stanza non silenziosi che dovevano prendere l'areo alle 4 per cui ci han svegliato per il resto consiglio. Colazione a oagamento

La struttura è molto carina e confortevole, ma ciò che fa la differenza è la grande ospitalità della Proprietaria che concretizza il concetto di "cura del cliente". La gentilezza e la buona educazione la fanno da padroni, semplicità e disponibilità sono il fiore all'occhiello di questa struttura.

Siamo rimasti molto soddisfatti, camera e bagno impeccabili , assistenze e cortesia davvero eccellenti. Molto vicino all' Aeroporto di Orio al serio. Parcheggio privato che non è scontato. Davvero molto soddisfatto.

Abbiamo pernottato per la quarta volta con mia moglie. La cortesia e gentilezza estrema sono le caratteristiche che contraddistinguono la signora Sonia. Eccellente il servizio e la pulizia della stanza e del bagno.