Without exception the Ratxo Eco Resort is our favourite hotel on Majorca! It lives up to everything you might expect from a five-star resort: beautiful accommodation, in a breath-taking, secluded location, excellent food, great service...a real place to unwind-really it stole our hearts! However, there is something particularly special about the people who work there. They exude a deep warmth and an authenticity, effortlessly treading the line between professionalism and connection. For instance, each morning a young man named Pere would welcome us for breakfast with a broad, warm smile, he read the room perfectly, engaging with ease, we would leave each interaction feeling a sense of ease and a deep sense of value. This value system seems to be entrenched in the culture of the hotel, from Louis who prepared the perfect hike for us or the director who went out of his way to regularly connect. No one ever seemed to busy, rather an eagerness to ensure our well-being and joy tank was full. For my wife, it was particularly important for her to decompress after an intense year- that was most definitely achieved. We unreservedly would recommend this resort!
自動翻訳