ダブルツリー バイ ヒルトン ホテル シェフィールド パーク(DoubleTree by Hilton Sheffield Park)

素敵なきれいなホテル。朝食は私が最近行った他のホテルよりも美味しかったです。朝食の時間を予約する必要はありません。唯一残念だったのは、朝食を食べに行ったとき、予約に朝食が含まれていないと言われたことです。恥ずかしかったです。私は私の電子メールを掘り下げて、私の滞在に朝食が含まれていることを確認するために私の予約を見つけなければなりませんでした。私がそうしたときに私が壊れたお金を払わなかったと言われるのは良くないので、これについて何かをする必要があります。しかし全体的には素敵なホテルでした。

良いことができます

Had to pay additional £5 per person to use the pool area. Had to pay £1 room deposit. This wasn’t mentioned at the time of booking.

The room is freezing cold as the AC is not working in our room. Manager brought a portable heater but it also takes ages to heat up. I asked for additional duvet and no action was taken at all. Very disappointed.

We were issued keys that failed to open the door forcing us to make our way back to the front office. Our room, by the way was last on a long corridor on the upper floor of an extended wing if you can picture that. We booked (and paid for) a room for three but upon entering, the extra bed was not made up. Tried to call every number on the house phone but none was answered which meant another long walk to the front office, again. When we found the drain in the shower clogged I was hesitant to complaint to avoid further disappointment but I did anyhow and true enough - nothing was done. I must admit the hotel had one of the widest selection of tea and coffee (and chocolate drink mix) I've seen in a hotel room. I appreciated the coffee but unfortunately, restocking was only done once throughout our 4 night stay. I wonder if this was to be expected. Double Tree is a respectable brand (at least in my part of the world) but I don't understand what could have gone so wrong with this one.

Sorry, wasnt happy on this occasion. Room had some damp inside on walls ect

Hotel location excellent with free parking. Didn't use the restaurant so unable to comment. Room was clean as was bath room area. However flies in room and in bar area couldn't relax and enjoy the trip. Hotel seemed a little run down. Staff were polite and very courteous.

Lovely staff

Comfortable and clean, would stay again! Friendly staff and great location.