Orange Hotel (Shenzhen Shanglilang Metro Station)

The service is very good, the stuff was very kind and upgraded our room. The room is very clean and big. I think if the hotel can fix the water pressure will be perfect.

The Room’s hygiene is very bad. The worse out of my travel experience, both in the room and lobby. You can see the crumbs and dusts at the side of the wall and under the TV shelves in which for sure that they never did vacuums the room. While I checkin the whole floor is soaking wet in the room because the staff claims the housekeeper just mop the floor. Moreover, all the carpets in the lobby got stains and dirts and some of the rooms had a very strong smell of smoking while the room claims to be a non smoking room. The hair dryer was somehow broken because it got turned off every 2 minutes and I will have to wait for 15 minutes to cool down. i called the customer service and ask them to bring me another spare one but the housekeeper just come in and tell me that they need to be connected to another sockets. I used an hour to dry my hair and my daughter hair.

Second time to stay here. Rooms were spacious and clean. Modern design and convenient location.

Staff service is good and ncie. But the facilities can do better, just like still have rubbish in the room and the TV in the room cannot watch.

very clean and the room is big, the lobby is grand and the breakfast many choice

Very spacious suite with lovely view. But the general tidiness of the room does not match it's other qualities. Breakfast was Chinese buffet

It is valuable as the hotel upgraded us to a suite, staff are freindly. High recommand.

clean, good services and convenience

Poor poor hotel condition, not worthy.