First of all, this is going to be an honest review and how we perceived our holiday at this hotel. This is our second visit to Turkey, the first time we went to Oludeniz, but wanted to try a different area. We arrived at the hotel about 11:00pm and there was a crowd of guests in front of us that had arrived on another flight, which we’re having difficulty finding their accommodation ticket. There was a male and female receptionist at the desk, both miserable, unwelcoming and hardly spoke a word of English. I handed our passports over and was given a form to complete requesting all party’s details etc. The male receptionist handed me an envelope from the holiday booking company, inviting us to a welcome meeting the following morning. We were also given a sheet of paper telling us the opening times of the restaurant etc and told the safe was 2 Euros a day. We were taken up to the 3rd floor by a porter who walked so fast, we had difficulty keeping up with him. On entering our room, the porter waited for his tip. We went down to the restaurant for a late night snack which was only some salad, olives, bland rubbery cheese and stale bread. The room was as expected, we’d booked a large family room for 3 with a sea view. The view was to the side of the hotel looking over some wasteland with a tiny view of the sea in the distance. The mini fridge was stocked with small bottles of Fanta, Coke, soda water, cartons of fruit juice and large bottles of water. There was a kettle, paper cups, sachets of coffee and Carnation whitener, but no English tea, just a small selection of fruit teas. The room was spacious and there was plenty of storage space in the wardrobe and cupboards. There were no bath robes as advertised though. There were complimentary small toiletry items in the bathroom, enough towels and plenty of toilet rolls. The main issue we had is that there’s a large window between the bathroom and the main bedroom. The window had an inner glass Venetian blind with the slats stuck on open, so there was no privacy. The little knob that worked the blind was betoken, so we had to fix this before we could adjust the blind for privacy. The hairdryer made a terrible noise and kept cutting out, so fortunately I had brought our own travel hairdryer. The electric shaver socket on the wall in the bathroom was loose too. The beds were firm and comfortable with a thin duvet, but the pillows and bed covers could do with replacing and don’t really represent a 5* hotel. It was relatively quiet during the night after the music stopped at 11:30pm. Our room was cleaned daily and restocked when requested. The morning after arrival, we had a telephone call to the room from the rep asking us to meet him for our departure pick-up times etc. I felt this was a ploy to sell us excursions though. We decided to book a Manavgat river cruise with a visit to the waterfalls and Manavgat market. The cost was £35 each and he wanted us to pay in pounds. We are sorry we went on t
自動翻訳