セントラル ブランチェイ レジデンス(Central Blanche Residence)

とても快適な滞在でした。高い部屋の標準。朝食はシンプルですが美味しいです。外部 OTA からの購入者を予約する際に問題があったにもかかわらず、ホテルの経営陣は私たちに部屋を提供し、問題を解決するために最善を尽くしてくれました。非常にプロフェッショナルで顧客に優しい態度です。

見た目は思ったより最悪でした。ホテルはCovid 19から回復したばかりだと思います。祝日でない場合、このホテルはまったくお勧めの場所ではないと思います。スタッフはフレンドリーで、若い女の子は3階にある私の部屋に私のバッグを持ってくるのを手伝ってくれます. スイミングプールは本当にメンテナンスが行き届いていません。 trip.com の私の部屋はプールに面していますが、面していません。本当にがっかりです。私はかなり早くチェックアウトしましたが、別の推測も苦情も聞いています。連休中は宿泊だけでもOKです。

Nice rooms, unfortunately didn't have a record of our booking through trip.com but sorted us with an alternative room which just meant faffing swapping rooms after the first day. Rooms were clean, spacious and comfortable though. WiFi didn't work for most of our stay which was disappointing and there is no remote for the TV. Pool is lovely and just big enough to do some OK lengths. Breakfast buffet was nice and changed slightly each day, with a fresh egg station made to your liking. Staff very helpful arranging tours. Bicycle rental went smoothly arranged by hotel on the morning. We didn't try the restaurant but it has 20% discount on food between 7pm and 8pm each day. Location is good for exploring all the temples (tuk tuk or taxi needed ideally, but we also had a fun day exploring them on the bicycles too). Would recommend although maybe check they have your booking first

At first the roomed seemed to be alright, however we soon noticed that the kettle wasn't working (got changed after we told the manager), TV wasn't working as well. The smell and taste of the water in the shower and sink was metallic, seemed almost unhealthy. Room service apparently only comes to change towels and toilet paper if you tell them to. We had to wait for the lady to make beds and clean everything. The location was a bit outside of city center, next to a farm(?), we had lots of flies when lying by the pool. Overall good if you're on a low budget, but definitely below standards.

The place is silent, the staff is helpful.

- Limitation of breakfast - Air conditioner not properly worked - acceptable for price

Not good

What an amazing experience and I still can't thank you enough for the level of professionalism and care you have put in for us... We had one great time and will def5miss this place... I would also like to thank the following people Dalin, Binthourn, Dara, Christ for always making sure we have abgreat time and there was never a moment where one felt lost as they were always ready to help no matter what. Stay as friendly as you are you will continue making others smile the way you made us smile. Kind regards Paul Maartens