ApartHotel Anghel

The room and bathroom are spacious and clean. The staffs are very helpful. Nice location. Free parking. Great value! High recommend!

The postive is checkin experiene is easy as the receptionist is very nice. She communicated well. The negative is the room are not insulated. You can hear other rooms closing their doors and kids running in the hallway.

We stayed 2 nights in July 2023 .....12th to 14th. The air conditioning was okay and overall nothing to creep about. Receptionists were polite, pleasant and knowledgeable. However the room could have done with an electric kettle. Connection to city centre was easy by bus from stops yards away from the hotel. The Carre4 supermarket and few eateries opposite were helpful .

Right next to the reception, and directly below some of the apartments there is a restaurant that has live events on Saturday evenings with loud music, DJ with microphone and people dancing, cheering, clapping etc (basically like in a club/disco). We had the bedroom directly above this restaurant so we could hear everything and feel the vibrations when we put the head on the pillow. There is no reception after 7 PM but they have an emergency number that we contacted on WhatsApp to sort this out. The hotel declined all responsibility and said they can't do anything, and when I asked why they rented directly above the restaurant/disco they were rood and condescending. The party in the restaurant kept going till 3 AM when it ended up with a fight between customers right outside, below our window and next to the parking spaces for the hotel guests! When checking out we complained about the parties and the attitude of the person responding to the emergency numbers, and it turns out that they knew about the parties, and they described it as some noise and it would be a little later in the evening. There was nothing they could do except apologize, but I wonder why didn't they make any complaints for the noise to the police to ensure the comfort of their customers or at least contact the restaurant to stop at a decent hour (especially since this is a restaurant they are recommending when you check-in and on the information in the room). Surely there were solutions so that we could have been able to sleep in the room we paid to sleep in, but apparently they did not care.

Very nice place to stay. Came with my family of 4 adults. Loved the location of the hotel. Room was large and accommodating. Hotel has laundry machine one can pay to use and free coffee. On site parking was a bonus. 7 min ride to Siena. Very hospitable staff and friendly. Highly recommend

This leg of our 2.5wk trip was greatly disrupted by a bazaar accident we had on the autostrada, just minutes before arriving at the hotel. It was too early for checking, but we had planned to drop off the bags. We just happened to catch Valentina before she left for a couple of hours, & she was so sweet & sympathetic. We were rattled by what had happened, & she went out of her way to comfort us. She helped us connect our phones to the Wifi & offered us refreshments while we waited for housekeeping to prepare our room (early, due to the circumstances). She later made multiple phone calls on our behalf, trying to connect us with local police, towing services, rental car agency, etc. Due to recent storms & short staffing, no one was responding, & Valentina (& her colleague, Giana?) tried so hard to comfort & help us. We are most grateful. As for the hotel, it's clean, modern & well-appointed. Light & bright apartment that is just adjacent to the busline into the old town (get tickets at the cafe or Tobacci). My only complaint (constructive criticism) is the living room area: We had a daybed instead of sofa, which was very uncomfortable, & there was no coffee table or end tables on which to set a drink. There was only a single light over the dining area, so at night it was unpleasantly dark. The simple addition of a side chair, an accent table & a floor lamp or two would have made the space perfectly suitable, but swapping the hard daybed for a sofa would have made it 5 stars.

Clean. Be careful for after hour check in. You can call them to request code

Clean and comfortable. A free coffee machine at the lobby.

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