My group and I stayed for 1 night at this property and we have never been more disappointed in a hotel. We booked a suite as we had 5 people in our room. The room was FILTHY and had a horrible odor when we arrived. (we had to go to Walmart to buy air fresheners just so we could stay) There was trash under the furniture, cheerios all over the floor, the sheets had not been changed (there was hair between the covers and blood/yellow stains all over the duvet), the mirror in the room had not been cleaned, and the whole room smelled like spoiled milk. When we called down to the front desk, the concierge hung up on us and then actually tried to argue about the cleanliness of the sheets. We had hopes of utilizing the indoor pool but found out quickly that it was also dirty. (the water was cloudy and there was a thick film covering the top of the water). The housekeeping staff was rude and walked around the hotel with no shoes on. The hallways also smelled like someone had been smoking *********.
Overall, the stay was a complete disappointment especially considering the amount we paid for the room. We will not be back to this facility and will take our business elsewhere from now on.
自動翻訳